[Resolved] BSNL Prepaid mobile excel. — Illegal deduction of balance amount from my mobile No.[protected]. | |||
Sir, I am owning a prepaid mobile No.[protected] of BSNL Prepaid mobile exel. A balance of Rs.30/- has been illegly deducted from my account by BSNL on dated 08.03.2012 with my consent. I have lodged a number complaints to custmer care from the date of deduction but nobody is bothering and not refund the deducted amount to me. Due to fear of deduction of balance I could not get the big recharge of this number & i am unable to make a long duration call. Due this i have faced a loss of Rs.1.00lacs in my services. So, please get refund the balance amount & a cliam of Rs.1.00lacs from the company. Thanking you, Jagmal Singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
BSNL Mobile — Illegal deduction of balance
Dear Sir,I am sim holder of BSNL mobile no. [protected]. They are illegaly deducting Rs. 25 from nov. 2010 from my balance in the name of mobile radio service.
As I am not using such type of set of mobile radio. I have also complaint to the Customer care of BSNL but no responce receive from them.
So I request you to look over this matter.
Thanks & Regards
Abu Basim Khan
Allahabad (U.P.)
Mobile No.: [protected]
BSNL mobile service — illegal deduction of amount from mobile
when i recharge of RS 110 on dated 30-12-10,then automatic deduction of amount only i found Rs 25. Fequently provisioning of value added service on my mobile no [protected] without my consent & illegal deduction of amount from my mobile account.Pl deactivate all value added service which are automatically added in my mobile. This type of act is purely illegal. Kindly arrange to refund amount on my mobile. My self is V.Koteswar Rao, AT/PO- Khatiguda < Dist- Nabarangapur, Odisha. and my mobile Number is [protected]. I am also facing the same problem since three months. No remidial actions are taken by customore care of BSNL
I am sim holder of mobile no [protected]. They are illegaly decucting Rs 30 /- from my balance in the name of bsnl allerts cricket. As i am not using such type of cricket allerts services. so you are requested to kindly deactivate / discontinue this service with immediate effect.
Thanks,
ARVIND SHARMA
311 SWB ALWAR
MOB. NO. [protected]
Thanks,
ARVIND SHARMA
311 SWB ALWAR
MOB. NO. [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15954
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL Mobile Prepaid — Illegal deduction of balance
I am a Bsnl East Prepaid customer.My phone no is [protected] and my name is Satyajit Dey.Till 1st December 2010 i have a balance of Rs.67.66 on my no.That day 10 a.m. I have recharged Rs.07.00 which is for one day 100 MB browsing and I used about 70 MB out of my 100 MB till night.But the next morning i have cheaked my balance and found it's Rs.31.00 less means Rs.36.66.So Rs.31 is deducted from my balance illegally though I had 30 MB free data uses left in my account and I was in validity period.
I called the customer care-[protected] and one of them launched a complain gave me a complain no[protected] but after 3 or 4 days when I called customer care again the representative to know the status of my complain he told me that my complain no is invalid that means my complain is not taken.What can i do now?Please help me.