[Resolved]  BSNL Prepaid SIM — SIM card registration failed

Address:

Andhra Pradesh

I have a prepaid connection with BSNL which is giving error as'SIM card registration failed'. Currently I am in Banglore on my office duty. My communication is completely blocked due to this issue.

After trying lot of times to BSNL customer care, They told that I need to take a duplicate SIM and that to in base location. When I contacted one Customer Care centre in Rammoorthy nagar in Banglore, They asked for local Address proof and Identity proof from Govt issued. How is it possible for me, who came for office work tempororaly.

As a customer do i need to stay without my connection till go to the base location. Is this a right service to the customer.

Please help me to get my connection ASAP.