BSNL Prepaid — Unauthorised deduction of balance from my BSNL Prepaid connection. | |||
From last 3-4 weeks my BSNL Prepaid account has been suddenly started deducting an amount of ` 40/- every week from my mobile No. [protected] and that was confirmed by a sms from No.[protected] stating "MMOBITV: Thank you for subscribing all channels/week ` 40/- week, to unsubscribe send MYUNSUB to 55447". It is to my surprise that when I have not subscribed to this facility how this service provider is deducting the amount from my account. But even when I try to unsubscribe by sending sms MYUNSUB facility there is no acceptance from the party and the programme continues. Moreover it is funny that the facility they provide “MMOBITV” is not known to me at all. Was this information helpful? | |||
3 Comments | |||
Comments
B.S.N.L assam — unauthorised deduction
I am subscribing B.S.N.L (assam) mobile no[protected] since from 2004.That on 07/02/2012 Rs 10.00(Ten rupees) had been deducted from my account(mob no-[protected]). i made complain several times to their complain no 1503, but no relief till now have got. I clearly said them that i have not activated any kind of services.
so, kindly told them to return me the deducted amount & deactivate all services (if any) ,i have no need of any V.A.S services. & kindly instruct them not to activate any value added service to my Number in future. if written application is required in above matter , (i.e not to activate any value added service to my Number in future) kindly inform me.
With Regard:-
Nirupom Dutta.
Mobile No:-[protected]
alternative mob no:-[protected].
Email id:[protected]@rediffmail.com
Got a SMS from BV 55447 and deducted Rs 40/- from my mobile [protected]
without having my mandate. The amt should be reverted and Don't call
register may be maintained with my two Nos [protected]/[protected]
Gautam Saha
without having my mandate. The amt should be reverted and Don't call
register may be maintained with my two Nos [protected]/[protected]
Gautam Saha
38%
Complaints
15954
Pending
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Resolved
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Unauthorised charging for value added service
BSNL is charging Rs.20/15/10 for various services without my consent. This was complainted but no satisfacory response to cut the fortnightly/ monthly deduction from prepaid amount.