[Resolved] BSNL, Pune — Not receiving BSNL Pune bills

[Resolved] BSNL, Pune — Not receiving BSNL Pune bills

G Ganesh Gokhale from Bengaluru, Karnataka

Dear Sir, I am user of BSNL Pune land line for more than 20 yrs. MyTel No is 25670565. For past 6 months we are not getting telephone bills either thru post or BSNL. My tel no falls under Model colony exchange. When inquired with exchange it was given to under stand that responsibility of the distribution of bills has been given to the linemen of the area. when contacted linemen on the no provided by Model Colony exchange they tell us that they do not have bills, it will come thru post. When contacted post office they informed us that there is dispute between BSNL & Post dept. over delivery charges of the bills & there fore P&T dept no more delivering bills. Whole Deccan Gymkhana Area bill distribution is in mess & I have been paying bill by personally going to exchange, collecting duplicate bill ( Which does not have details) & paying at Model colony cash counter. Nobody from BSNL Model colony could reply to this lapse & ineffiency on their part of work for which government pays them handsome salaryes. Replies from Linemen are always arrogent. Can any body help the BSNL, Pune customers in getting bills on time????? Thank You, Ganesh Gokhale, Pune- 411004 (M.S.) Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Shewale Patil

from Mumbai, Maharashtra

BSNL, Pune — Telephone is dead

My telephone number is dead since last 2 months. Telephone number is[protected]. This is happening frequently in last one year. We are getting Telephone bill even telephone is dead. Please set it right immediately.-

ASHOK.MARJI.JADHAV

from Mumbai, Maharashtra

Dear Sir,
I am the Customer of BSNL Cellone Postpaid mobile services from last three years & my mobile no is [protected]. Sir I have already paid the bill by 27 March 10. in Ghodnadi Shirur Branch & still my mobile is not activited so I am very sorry for your worst & third class service given to me by BSNL I also no that nothing will happen to you only badwords will affect you.

Tomorrow Iam sending letter to Delhi office with my paid bill photocopy.

Regards
Ashok Jadhav
Pune.

marianodsilva

from Pune, Maharashtra

Dear sir. I am the parish priest of St.Joseph Church Ghorpuri. We have not been receiving telephone bills Last month our line was cut again today we had telephone message meaning to say that our line will be cut. Tel.no 26840087. If we do not get the bills how are we to pay the bills. Please clearify with the post office why our bills are not delivered. I had earlier complained to the GPO. But to no avail.
Will the billing agency help us in delivering the bills in time. We do not delay the payment, we are not aware when the bill is generated and no delivery from the post office. Fr. Mariano D'Silva.
Parish Priest.customer Id. [protected]. Account number.[protected]. Please help us to be responsible Citizens of Pune.

manasee

from Sangli, Maharashtra

I live in the Deccan Gymkhana area and even we are facing the same problem...We have not received any bill since september 2012..and noone in the office cares to take any action..last week we received a message on our bsnl mobile number asking us to pay the bills for the past 6 months within 10 days..how can they expect the customers to pay such a huge amount on such a short notice..we are thinking of approaching the consumer court if they do not fix this problem soon