[Resolved] BSNL, RAJAHMUNDRY — BSNL HUNGAMA MUSIC ON DEMAND DEACTIVATE | |||
Music on demand service activated and charged without my confirmation Dear Sir, I have been using BSNL broadband for the past 1 years. My BSNL land line number is[protected].Till now i was happy with the billing of BSNL. But last Three months I saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand). When inquired at exchange, they said its from bsnl.hungama.com . I am totally not aware of this service and I called up hungama.com customer service and understood that the service was not activated without my consent, neither i didn’t get the activation details for the said service. I really don’t know why i am suppose to pay for something which i haven’t subscribed. For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them. It would be really appreciated if you can take an action on this , as I feel it really hailing (even though the amount is small). It really kills the reputation of BSNL. If i am not getting a proper response from hungama, I will be forced to move this to consumer court and fight against this cheating. I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this. Thanks in advance. Dr. T.PERUMALLU M.Ch (Neuro) NEURO SURGEON MOBILE : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
Please deactive this service urgently.
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