BSNL — noisy line and link failure of broadband

Address:Tripura

for d last 15days...my phone line is noisy and there is link failure of bb..I have complaint both for bb and my noisy line through bsnl complain booking service(198)..In spite of complaining I went to bsnl office(north gate) 3-4 days..But till today my phone line is as it is before 15days and without using BB I have to pay my monthly rental and this feels so disgusting..
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Sir,
With due respect I have to say that I have BB Home UL 499/- plan with student.discount. I have not applied for Home 500/- Plan, but it has been activated and charged regularly from AUGUST 2010 till now & I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
Thanking you.
*** I attach in this page my details of ''Broadband Services'' in is below here ::

BROAD BAND CONNECTION

* Portal User ID is - bi[protected]
* Customer ID is - [protected]
* Account Number is - [protected]
* Phone Number is - [protected]
* Bill Number & Date is[protected]/05/2011
* Bill Period is - 01/01/2011 to 30/04/2011

BISWANATH MANDAL
Tel no [protected]
Vill+P.O.+P.S.- Md. Bazar
District.- Birbhum,
Pin Code.- 731127,
State.- West Bengal(India).

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