[Resolved] BSNL — access broadband bill by department fault | |||
Mahodaya,maine bsnl ka basic phone connection liya hua h jis per maine jun 2008 main broadband ki service shuru karwane ke liye local exchange main application di thi.Kuch samaya baad ye sewa mere basic phone per shuru kar di gayi. Maine bsnl ka HUL-750 Plan k liye application di thi.kuch time bad jab bil aaya to wo 10000 ka tha.maine apni local exchange main iski shikayat 09.09.08 ko ki or us se phle hi ye broadband sewa khatm kara di.us samaya ke SDO ne mere shikayat letter per vibhag ki galati swikarte hue apna statement likh diya or btaya ki HUL-750 ke sthan per HM-500 activate kr diya gaya tha.Phir main wo letter lekar apne district office gya or waha per sambandhit A.O. se mila per koi santoshjanak uttar nhi mila.unhone local exchange se kuch suchnaye mangne ke liye ek reminder 22.09.08 ko bheja per uska local exchange se koi uttar district office ko ni diya gya.or main district or local office ke chakkar katata rha. Phir 3 mahine bad punah district office se dusra reminder bheja gaya par uska bhi koi jawab nhi diya.Isi beech mere paas bill aate rahe jo main jama karta raha.or kuch samaya bad mera telephone bhi kaat diya gaya. Par maine jab high authority se kaha to mera telephone chalu karwa diya gaya.phir tisra reminder 9 mahine baad 21.08.09 ko local exchange ke SDO ko bheja gaya par uska bhi ko jawab ni diya gaya.baad main ek or reminder 9 mahine baad 17.05.10 ko bheja gaya jiska koi bi jawab ni mila.baad main mujhe 16.06.10 ko ek parivartit bill de diya gaya jise jama karne ko kaha gaya. Main use lekar local exchange main gaya to unhone jama karne se ye kehkar mana kar diya ki abhi computer pe load nhi kiya gaya h or ye district office se hoga. Main phir district office gaya waha par pata chala ki wo local exchange ke jawab ki pratiksha kar rhe hai .or parivartit bill mujhe behkane ke liye tha.main chakkar katkar mansik or sharirik shoshan ka shikar hua hu.main m.tech ka student hun or mere mata pita dono government teacher hai. Ab main bsnl pe mansik or saririk shoshan ka case karna chahta hu.kripya ye bataye ki main kya kya case or kaise kar sakta hu ??? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Our institute is running polytechnic (Diploma engineering) course in Sumerpur in Rajasthan. Our institute name is SUMERPUR POLYTECHNIC COLEGE, SUMERPUR, and DIST- PALI. We apply for VPN Broad band connection in your department at Sumerpur in December 2010 but till today we couldn’t get connection.
Our representative meet many time to SDO, JTO, technical staff and lineman they says that there are no multiple cable at there so what can we do for it.
Sir our students are studying technical course so Net is very necessary for them. Central Govt. wants to gives this facility to every education institute and BSNL Department expenses more and more on advertisement to connect every Indian person and aware them for it.
So sir we again requested to shoot out our above problem immediately and oblige us.