[Resolved] BSNL — validity recharge for old plans like STUDENTS SUVIDHA | |||
I was proud to say I'm the BSNL customer.I'm using STUDENT SUVIDHA BSNL plan in KERALA from 2009 ,they had introduced 1 year validity recharge.It was ok till last year.But now they had stopped the validity recharge. It's AGAINST CONSUMER RIGHTS to discontinue validity recharge of old plans.They can stop providing old plans to new one's in future but cannot order their consumer's to change the plan by forcing.This some what like British ruling INDIA Awaiting the reply regarding BSNL's unreliable customer service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
The loyalty towards bsnl has been lost, they were behaving like private networks in this sector, cheating people, better to port the number to some other network, this is against ethical values and principles.i believed that BSNL never cheat customers, but now they done it with out giving any alternatives for this problem...
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001