[Resolved]  BSNL VISAKHAPATNAM AP — TELEPHONE NOT WORKING

Address:Andhra Pradesh

SIR

MY BSNL LANDLINE PHONE NO.[protected] CONNECTION OUT OF ORDER SINCE LAST 05 DAYS PROMPTING "THIS NUMBER IS TEMPORARILY NOT WORKING"

AREA OF TELEPHONE INSTALLED: DUTCH LAYOUT - KIRLAMPUDI LAYOUT - VISAKHAPATNAM ANDHRA PRADESH
IN THE NAME OF PV SEETHARAMA RAJU, ADDRESS FLAT NO. 302 SWAGRUHA SAPPHIRE, DUTCH LAYOUT, BEACH ROAD
OPP PARK/PALM BEACH HOTEL VISAKHAPATNAM 530 017.

I HAVE PAID THE BILLS IN TIME. A COMPLAINT HAS BEEN LODGED VIDE DOCKET NO. [protected] ON 13TH MAY 2012 AND IN RESPONSE I HAD RECD MESSAGE ON 17TH MAY 2012 THAT THE DOCKET NO. [protected] IS CLOSED. PL CALL CUSTOMER CARE FOR MORE DETAILS. DESPITE MY CONTACTS CUSTOMER CARE ARE NOT RESPONDING.

IN VIEW OF THE ABOVE THIS COMPLAINT IS LODGED FOR NEEDFUL PLEASE.

REGARDS.
PV SEETHARAMA RAJU
MOBILE; [protected]
EMAIL; [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Sir,
This is to bring to your notice that the action in rectification of land line connection and service rendered against the complaint.
I, JVLN Murthy am holding land line connection in MVP Colony bearing phone No. 2763913. The said phone was unserviceable since 18.04.2013. But the same was not noticed on that day and lodged the complaint.
The details of complaints are as follows
Sl. No. Docket No. Time & Date of complaint Time & Date of Closing of Complaint Complaint Lodged with Status of the phone
01 [protected] 19:18 / 19.04.2013 13:51 / 20.04.2013 1500 Still Faulty
02 [protected] 18:53 / 20.04.2013 11:58 / 21.04.2013 2542584 Still Faulty
03 [protected] 20:51 / 21.04.2013 14:11 / 22.04.2013 1500 Still Faulty
04 [protected] 12:30 / 23.04.2013 14:04 / 24.04.2013 1500 Still Faulty
05 [protected] 09:47 / 25.04.2013 1500
06 1283 11:20 / 22.04.2013 12727 Complaint alive

On the next day of complaint the docket is being closed and the status of the phone stands as it was. Now the telephone was unserviceable since 18.04.2013 i.e 08 (Eight) days including today.

Yours truly,
JVLN Murthy,
Plot No. 220, Sector 02,
MVP Colony, Visakhapatnam – 530017.
Phone No. 2763913, Mobile No. [protected].

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