BSNL,PUNE — Worst Call centre service

Hi,
I was calling on 1500 number from Pune, which is call centre phone for BSNL, pune.Its worst, Bakwas.Its only playing the message as "To connect to the internet using your dialup, please dial 172315" and that's all.Isn't it would have been nice to play a voice message as "All executives are busy, please hold and then "To connect to the internet using your dialup, please dial 172315"
Instead, I am getting doubt as call centre number 1500 is been scrapped off and this is a dialer tone they are playing, but it doesn't stops message "To connect to the internet..." and no executive will attend your call.
If any remedy, please email me on [protected]@gmail.com
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BSNL — worst service and worst call center service

I am using BSNL from last 6 yeras.I am still using it just as my number is noted to all my frnds and relatives.BSNL cuts amount for call back tunes even with out changing it or activating it.When we call customer care, here comes worst service I have faced ever.They tell something and do something.They even cut our call and again if we call them some others takes that call.Please take necessary action against BSNL.
yes, it is correct that BSNL is the worst telecommunication company in india. There call centers are also worst. There is no response whenever consumer calls to costomer center number, they cuts the call directly.
and my complain is about the Jodi sim plan of BSNL, I purchase the sim worth Rs. 300 from BSNL agra office, for makin jodi with my uttaranchal friend but when i tried to register myself for the particular number they reject my number for the reason of " your jodi number is not from valid range". It is a blade of BSNL towards there customer. From Up(west) my friends number is local but whenever i try to register as per jodi scheme it rejects.
BSNL doesn't know that how the customer puts money to there relaxation but that fraud company cheats the customer.
so is there anyone who tells me that what i do next??????????????/

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