| Address: | North 24 Parganas, West Bengal |
Dear authority,
This is very unfortunate to make a complaint regarding some silly thing, but nothing to do.
I have bought one Butterfly Blueline Stainless Steel Pressure Cooker, 5 Ltrs, from Hyderabad ( I went there for my official work). The cooker is really a good one than any other company. It is working fine.
I wanted to get some extra spare parts of the cooker , like rubber gasket. I found that the spare part gasket for this model of pressure cooker is not available in Kolkata. Then I informed the company twice thorugh e-mail, called them also, but they are not entertaining.
Just think, without a valid rubber gasket the cooker will not be functional !!!!!!
In their official site, one e-mail id is invalid, but they are not aware of it. This is the id "[protected]@butterflyindia.com".
I seek your help to get the rubber gasket for the cooker, I shall pay for it. Please help me. The barcode no of my cooker is.....212101.
Regards.
Subhadip Chakraborty.
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I have purchased a butterfly blueline 7.5ltr pressure cooker.
And unfortunately have to write this bad review regarding butterfly customer service
and support...
I have been lied to again and again for the last 5 months that my
free frying pan is being despatched and will receive it in no time!
I will NEVER buy again from you untrustworthy people!!
Thank you, so don't fall for that offer for a free gift
and be deceived like me. Each time I phone they tell me
its left the warehouse yesterday or is about to.