[Resolved] Calcutta Telephones — FREQUENT DISRUPTIONS WITH POOR BROADBAND SPEED.EXTREMELY POOR CUSTOMER CARE AND POOR SERVICE

rahulsamanta

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

FOR THE LAST TWO MONTHS THERE HAS BEEN FREQUENT DISRUPTIONS IN MY LAND LINE AND BROAD BAND.POOR. BROADBAND SPEED
OF 1Mbps when i am supposed to get 4 Mbps under HOME COMBO ULD 900 PLAN.Always saying the problem would be rectified but till date no solution has been found.Being a doctor by profession I am facing a lot of hardship.and has been forced to purchase data card of a private company. I WANT TO KNOW ONE SIMPLE ANSWER ,"IF BSNL IS UNABLE TO PROVIDE QUALITY SERVICE THEN LET THEM SPEAK OUT".I would be too glad to withdraw my service.once and for all.

DR.RAHUL SAMANTA.
TEL[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aplq

from Delhi, Delhi

I'm too experiencing the same problem from bsnl 900 ULD plan. Supposed to get 450 to 500 kbps according to 4 mbps plan but getting only 100 to 200 kbps, sometimes below 100 and this is happening two months in a row. Here is one more surprise that I got this connection last month.
I think I'll have to finish all 8 gb data with this speed. BSNL sucks. Customer Care guys doesn't seem to know anything. They have just one solution for all the broadband related problem, "format the computer". It seems like a bunch of a**holes have appointed.