In the context of the above subject, I want to bring the following facts to consider while opting for Cambay Holidays and vacations.
1. My family was invited for the presentation by the Cambay Family by your representative Ms. Snehal.
2 After an hour presentation of their offerings given by Snehal and Mr. Deepak Kapoor, I was initially not interested as I am not the person who goes for holidays frequently. But other offerings like selling the one week was attractive, which made me to get this membership. I was told that, I can sell seven days for Rs. 21000/=. After a long discussion, I opted the membership of one year initially with 21 more days, with option to sell my week during prime time.
3. I paid Rs. 3000 initially and given the post dated cheque of amount Rs 9,879/= that was collected by Mr. Deepak Kapoor and Ms. Snehal from my residence.
4. I was waiting for the membership cards and other documents from your side which was expected after the 15 days of the complete payment. Since It was delayed, I visited at your Vashi, RaghuLeela Office for the reason. There I came to know, that Mr. Deepak Kapoor is thrown out of the company on making wrong promises. Whatever was discussed and shown was fake. 5. Based on that day talk, I requested Mr. Kalpesh, Person handling the complaints, for the cancellation of membership and refund of my paid amount. On view of that I had submitted one application in writing.
6. Mr. kalpesh told me that similar type of complaints are there from other clients, which he will communicate and resolve within one week.
7. After lots of correspondence with Kalpesh no results was shown. Finally He gave me the tollfree number [protected] of Gandhinagar and Contact Person was Ms. Sushmita.
8. After a lot of try, i spoke to Ms. Sushmita, who bluntly said no refund can be made as per company policy. Maximum 4 days & 3 nights can be given.
On Purchase of 1 week and 21 days extra for same amount Rs 12879, they can only give me 4 days and 3 nights. This is Cambay, This is their Service and this is what is fraud. So, I personally request U all to not believe these crooks and never became their victim.
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