[Resolved]  Canara Bank Suraj Bhan Branch — Regarding non-clearance of FDR No. 934532 (Amount 50,000 dated 31.05.2010)

Address:Uttar Pradesh

I (Ramesh Chandra Saxena, Rtd. Govt. Employee -Railways) was holding an FDR No. 934532 (Amount 50,000 dated 31.05.2010) in canara bank, Suraj Bhan Branch, Bareilly, UP. When I went to this bank for encashment of above said FDR on maturity, I was informed by this bank that this FDR is not valid and may be issued by fault which could not be understood by me.
In that circumstances, I have written to the bank manager for resolving above said undigestible problem because I am holding FDR issued by that branch on dated 04.06.2011 but I have noy got any response from that bank. When I went personally to that bank, manager insisted me to deposite the original FDR and said this is an faulty FDR and issues by mistake. He told me there is no record available in bank regarding the source of money for above said FDR. In response to that I have asked him to show complete records related to sourse of money for my other FDRs which I was carring with me but he failed to got any such records.
Therefore, if bank is lacking in any records, it is purely bank's responsibility. The bank should give my money back to me as I am having original FDR issued by this bank.
You are kindly requested to take appropriate action so that my benefits could not be overlooked as being a retired citizen.
Please acknowledge registration of complaint.

Encl: Attested photocopy of above said FDR.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canara Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    5257
    Pending
    0
    Resolved
    663
    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 0490 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
    View all Canara Bank contact information