[Resolved]  Carrier AC — Service not provided

Address:

New Delhi, Delhi

Sir,
I had purchased 1.5 tone window AC on 28.04.2009 from
Manoj Electronics,
Netaji Subash Marg,
Daryaganj,
New Delhi - 110002.

From 23.05.2010 my AC got some fault and stopped working.

I lodged the complaint on 24.05.2010 at 08.10 hrs.in carrier custmor care services and complaint no. is DEL 5482. I gave them a reminder on 25.05.2010 in the morning. After 48 hours of lodigng complaint my AC wasn't attented by any mechanic.

When I again called to the carrier custmor care services, I spoke to their senior executive Mr. Deepak. He assured me that your AC will attended by 19:00 hours.

I again called the customer care sevices at 18.45 hrs.to contact Mr. Deepak but some other Excutive spoken to me and said that my AC will be attended on 27.05.2010 afternoon and disconnected the call.

Even after passing 60 hrs., We didn't got any feedback from the company.
Kindly ponder over the complaint and take some suitable immediate step.

Thank you
yours truly
Satish Shorey
109/2, Thomson road,
New Delhi - 110002
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