[Resolved]  CellOne, BSNL, Chennai — Subscription to Ayyappa Pack without my consent

Address:

Thane, Maharashtra

Dear Sirs,
I had been continuously getting promotional messages for Ayyappa Pack and in end Dec. 2011 I received a message from BT-ONMOBL on my cellone connection [protected] thanking me for subscribing to Ayyappa Pack when I had not agreed for any subscription. I was charged Rs.10 without my consent. My efforts to reply that I did not want any subscription failed. Again on Jan. 04, 2012, I received SMS saying " your Ayyappa pack will be renewed automatically on 07.01.12. I could not send a reply SMS as sending failed. My effort to contact BSNL Chennai Customer care also failed as I had already moved to Mumbai and the customer care no was same for both BSNL Chennai and MTNL, Mumbai. The subscription is being periodically renewed and Rs.10 each charged to my account and I have not been able to stop this unauthorised subscription. Pl. do the needful to get this subscription discontinued as I am not interested in Ayyappa Pack. Pl. confirm when action is taken. Please also arrange with the BSNL to stop any kind of automatic renewal without the express consent of the subscriber also to provide a reply facility for such SMS
P A Paulose