Mahanagar Telephone Nigam [MTNL] Customer Care
Mahanagar Telephone Nigam Limited
Customer satisfaction rating: 1%
Submit a Complaint
1793
COMPLAINTS

Mahanagar Telephone Nigam [MTNL] Customer Care

Mahanagar Telephone Nigam Limited

Webpage:
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Address
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts


Mobile:

Fax:
Fax:
+91 11 2335 7777

Customer satisfaction rating
1%
Complaints
1793
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahanagar Telephone Nigam [MTNL] related photos (109)

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Mahanagar Telephone Nigam [MTNL] — phone is dead

 Naresh Sogra on Jul 23, 2017
विषय: टेलीफोन न. 26043176 (२६०४३१७६) को बंद करने के सन्दर्भ मे |

महोदय,

सविनय निवेदन यह है कि, मैं नरेश कुमार, निवासी F-3/28-B, नियर शिव दुर्गा मंदिर, मैन बत्रा रोड, संगम विहार, नई दिल्ली- 110062, टेलीफोन- 26043176 जमा करना चाहता हूँ, क्योंकि मैं आपकी...
Complaint comments  Read comments Complaint category Home & Garden

Mahanagar Telephone Nigam [MTNL] — billed for the month wherein service was not given

 Jobzy Nitin on Jul 20, 2017
Hi
I surrendered my mtnl phone line n broadband service after the lineman rudely asked me to find an electrician to fix my problem as his responsibility of the working service is only till the electric room on the ground floor or go ahead and complaint to the 'bade sahab'.

As a consumer shud i bear with dis rude behaviour? Secondly when i went to place a request for surrender the gave me a list of procedure that i patiently followed including the payment of the last bill generated. Finally with an assurance that the refund wud be credited in 2months time i was given 229 buck...
Complaint comments  Read comments [1]Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — bill for non operating line & instrument.

 Swapnil83 on Jul 19, 2017
Myself abhijeet vhadge an old user of mtnl phone. My telephone no. Is 24308853 & myc. A no. Is 2041348853. Since april 17 till mid of june 17 our instrument was not working as well as was major problem in line & for the same we gave application several times. But still during that period bill use to come regularly. When we enquired about your officer said to pay this bill & it will be adjusted in next bill. But again we got bill for the month of june were nothing is adjusted.
So i request you to look into matter & adjust my previous payments for current bills for your reference. I am attaching...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

MTNL — line thk krane k lie

 Sardesh kumar on Jul 17, 2017
Dear sir
I am a user of mtnl broadband. My telephone number is 22967059. My connection is registered in khajuri khas. I have problem with broadband since last one year some time working some time not but from last one year it was not worked completely. I register my complaint in many times. Please start it as soon as po
Ssible.
Sardesh kumar
C115 /b gali no 11 khajuri khas gyani market near sbi atm...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Mahanagar Telephone Nigam [MTNL] — Bhakti song and wallpaper unsubscribe

 cshaha on Jul 10, 2017
Phone number dolphin 9968277097
Account no. 910600085
Name of subscriber. Dr. Chandrima shaha
Address:
A7 national institute of immunology, aruna asaf ali marg, new delhi 110067

Please unsubscribe bhakti song and wall paper that mtnl has illegally put on my phone and charging money every month.

I am sending unsub messages but that is not working.

Chandrima shaha...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — unlawful charging

 aasshh on Jul 14, 2017
MD one ind is charging RS 3 every third day for the wallpaper service. I have not subscribed to it. Also I have 2 g feature phone where I can't receive the wallpaper. No 9868947824. Please stop the charge immediately.The charged money should be refunded straightaway. Also please charge only on confirmation in future.please do something about it. It's again cut today...
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Complaint for landline and broadband tel. No. 22788314

 Manoj269 on Jul 7, 2017
Sir

This is to inform you that i booked my complaint for telephone instrument and broadband connection on my phone 011-22788314 on 04.07.2017. Since that day my internet is not working. Further the telephone instrument is also not working.

It surprise me that yesterday i have received a message stating that your complaint has been sorted out. However, no one has visited my place and it is not possible that instrument complaint is sorted out without verifying from the customer.

I would request you to kindly look into the matter and in case the department...
Complaint comments  Read comments Complaint category Internet Services

Mahanagar Telephone Nigam [MTNL] — Bill payment done with error

 babban chandak on Jul 5, 2017
Hi
I was making online payment. My amount got deducted from bank account but mtnl self care have error and my bill payment not done.
I got error of Object reference.
I tried email at edonline.mtnl.net
But got no response.
I tried couple more email id. But no response. This is worst experience. And bad customer support.
Number-28192595
I advice all not to choose mtnl.
Request mtnl do refund my amount or do payment process....
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — Phone line not working 24187331

 leichie on Jul 4, 2017
No able to Here
Dt:-04/07/2017
To,
MTNL,
MUMBAI
Sub:- Phone line not working 24187331
Dear Sir,
We are not able to here to people calling us incoming have a problem
Please get this rectified as we are a lot of problem inspite of to regular complains but your technical assistance they are not able to solve
And we are problem not solve, it will be surrendering of Telephone connection vide tel.no.24187331
Please take corrective measure immediately & help

Thanking you
Yours faithfully
Raju J.Thakkar...
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

Mahanagar Telephone Nigam [MTNL] — Lost SIM

 Goks Royal on Jul 4, 2017
I have lost my mobile today in the morning at about 0700 while riding scotty, plz block my two MTNL sims 9869561193 and 9869561194, my name is gokul singh shahi, today morning i lost my mobile while on scootty going somewhere, plz block my both sim to avoid any misuse in future, this incident happend today on 04 july 2017 in uran, navi-mumbai area, plz help me out and block my both sim...
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Broadband connection and their customer care support

 deepak__1 on Jul 3, 2017
Telephone number - 011-22944103

We are using mtnl services since 10 to 15 years but with due respect i want to mention they really don't care for there customers who are paying them for that services they are not doing at all.
I had attach a file it shows only few complaints which are "false clear".
I tried to contact so many times but most of the times they do not pick the call and otherwise there headsets are so noisy you can't hear them properly.
I fill so many feedback form but the are worthless and timeless kindly remove the options.
And to be very...
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — My trump sim

 usha chatwal on Jul 3, 2017
My dolphin trump connection not coming activated sincevover a month. It comes as' no sim.'
No cellular connection. Switched off etc
Cannot make/receive calls too.
Kindly activate.
1130 confirmed my sim us valid till July 2021.
Pl do the needful in the matter ASAP and revert?
Visited mtnl versova exchange she made me pay rs.200_-(no receipt given to me) as recharge charges and said sim validity had to be renewwd by dialling 444 n typing RCH 85.
why? If my sim valid till 2021?
Still tried unsuccessfully.
My cell shows "" no sim"
"No...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Mahanagar Telephone Nigam [MTNL] — Want to disconnect my mtnl broadband

 madhvi_10021972 on Jun 22, 2017
Dear sir/madam

I madhvi devi, want to return the modem and landline of mtnl. My mtnl telephone no. Is 22817270 with ca no. 2073461315, and my registration no. Of this broadband is elr13008737. My mobile no. Is 9899499039 and my adrs. Is d-1027/a, gali no.10, ashok nagar, shd., delhi-93.
And there are some personal issues for disconnection. I'll be glad if you can disconnect the connection as soon as possible....
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — Threat call from the hackers

 nites80 on Jun 21, 2017
My telephone no. 26689325.
Housila prasad mishra
On 17-06-2017 someone withdraw a money from my bank account and i already raised a police complaint about that fraud transaction.
But yesterday i got call from one no. He said that if you going to complaint against for that withdrawal i will withdraw all of your money from bank account.

That's why i need a call details or no. So that i can raised complaint against that no. Please provide incoming call details of 20-06-2017.
Please send me asap....
Complaint comments  Read comments Complaint category Banks

Mahanagar Telephone Nigam [MTNL] — Mtnl refund request

 akshay basant on Jun 19, 2017
I applied for a new broadband connection on 4/5/2017 with application number 34886628 and name manish pankaj.
On 5/5/2017 a got a confirmation call form mtnl and on 7/5/2017 mr. Sharad
(9810612206) kumar collected the document along with rs 500.
And after 3 days the informed me that they cannot provide the connection at my address and told me that i will get the money within a week. But now its more than a month still i haven't recieved my money....
Complaint comments  Read comments [1]Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — Landline no. 26155620 and 26152950

 nbma on Jun 13, 2017
Dear sir/madam,

Our telephone nos 26155620 and 26152950 are dead for more than two weeks.

Complaints have already been registered by us regarding the above nos. Below are the details for the same:-

26155620 – complaint no. 356 (Complaint registered on 27.05.17)

26152950 – complaint no. 342 (Complaint registered on 5th june 2017)

I regret to inform that till date (I. E., 13th june 2017), nobody in mtnl is bothered to rectify the problem.

Please take necessary action urgently as we are facing problems due...
Complaint comments  Read comments [2]Complaint category Other

Mahanagar Telephone Nigam [MTNL] — 2 landline phones along with broadband plans not working since months

 akndelhi on Jun 12, 2017
We have two telephone connection under combo plans c. A. No.2073030735 and 2073030736 (Phone nos. Ending with xxxxx972 and xxxxx970) we are tired lodging complaints several times but failed. No phone line as well as no broadband are working for both the telephones.

Now, since we have no hopes of those two connections will ever work, we request you to kindly disconnect both 18 years old connections. This is last bill we have paying and clearing all dues, now we will stop paying bills of those numbers unless and untill the connection works fine....
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Mahanagar Telephone Nigam [MTNL] — Avenues india pvt. ltd

 Desh Kumar Kaushik on Jun 12, 2017
Dear sir/maddum
My name is ankur kaushik &my s b i a/c no. Is 34872066068 mohan corprative branch code 16106.
I paid my mtnl telephone bill by online banking on 30th may 2017. But transaction failed & amount rs. 871.00 detected from account then i complaining at branch then sbi staff say we don't know about online banking so we can't provide information about this.
Kindly provide some information about this transaction for refund amount as soon as possible.
Regards
Ankur kaushik...
Complaint comments  Read comments [1]Complaint category Banks

Mahanagar Telephone Nigam [MTNL] — Deducting from balance amount

 birendra singh Negi on Jun 12, 2017
Sir,

Since last 4 months my mobile balance is deducting rs.10 on the illegal services which i never opted. My phone balance is exhausteing very quickly. I am afraid some mischievious activities are done to swipe balance into illegal accounts. Rs. 10 are everytime being deducted from my mobile balance for the service which i never subscribed daily basis by sender md-upower in the name of mtnlsub10.
I have some sms received:-
I) dear subscriber thanks for choosing gold pack. You have been charged rs, 10 for 2 days
Ii) dear subscriber, you have been charged rs.10...
Complaint comments  Read comments Complaint category Other

Mahanagar Telephone Nigam [MTNL] — Payment of bill

 somya dhingra on Jun 9, 2017
I made a payment of rs 300 for mtnl bill tody the money has been deducted from my account but the bill is unpaid yet.
As there was a server problem or an internet problem.
Below i have attached an image of the deducted rs 300 amount
Customer number 2051623236
Phone number is 25459699
Bill number is 2512920936
Kindly tell me how will the refund be made...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

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