Mahanagar Telephone Nigam [MTNL] Customer Care
Mahanagar Telephone Nigam Limited
Customer satisfaction rating: 1%
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1762
COMPLAINTS

Mahanagar Telephone Nigam [MTNL] Customer Care

Mahanagar Telephone Nigam Limited

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Address
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts


Mobile:

Fax:
Fax:
+91 11 2335 7777

Customer satisfaction rating
1%
Complaints
1762
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahanagar Telephone Nigam [MTNL] related photos (107)

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Mahanagar Telephone Nigam [MTNL] Customer Care related pictures (107)

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Mahanagar Telephone Nigam [MTNL] — Disconnection of tri band

 V.B. Gupta on Apr 27, 2017
V. B. Gupta
(Former judge, delhi high court) & former
Judicial member, national consumer disputes
Redressal commission, delhi

Dated: -27th april, 2017


The general manager
Mahanagar telephone nigam limited
Okhla telephone exchange
Building, main mathura road
New delhi - 110019

The undersigned is having landline connection number 26324844, consumer no. 2033277978 with tariff plan: freedom 699 combo plan under category non-oyt general installed at my residence, a-70 new friends colony, new delhi –...
Complaint comments  Read comments Complaint category Telecommunications

Mahanagar Telephone Nigam [MTNL] — Outgoing call details

 Madhura Revadekar on Apr 20, 2017
I want all outgoing call details of my telephone no. 28890786, CA no. 2090367539 for the period 1.3.17 to 31 .3.17 .. From last month i am getting exorbitant bill amount. This month chargeable calls are 608 among which there are only 33 std calls. Hence i wanted to know the details of outgoing calls so that i will know who is using our landline without my information....
Complaint comments  Read comments [1]Complaint category Family & Relationships

Mahanagar Telephone Nigam [MTNL] — Incoming and outgoing calls not available

 Suvir on Apr 19, 2017
9869513563 was migrated from post paid to prepaid on 18/4/2017 with no bills pending and sms was received in 2 hours that the migration has been done and I recharged the num with Rs 84 however the sum showed in *444# but no incoming and outgoing since then I recharged with rs 200 and rs 199 but no effect the sum is shown in*444# but no calls then I called 1503 at 7am on 19/4/2017 but no use when I asked them to register a complaint they started cancelling my calls i want to CLAIM my loss in business...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Non availability of signal and coverage

 Rama Sarma Dhulipati on Apr 14, 2017
I possess MTNL Dolphin connection and I stay in Kaushambi towers. Of late, the coverage/signal is absent and the instrument show no coverage symbol. This is becoming a big problem as this telephone number is required to be active for various banking and other service transactions.

I request MTNL authorities to look into the matter and get the connection / coverage set-right immediately....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Deduction from balance for mtnl sub2 illegally

 R B L Sant on Apr 12, 2017
I am mtnl customer Mob. No 9013001775
Mtnl deductedRs 2 every second day illegally since long time it is regretted.
Kindly refund deducted amount illegally.Mtnl is a government company, I never think that being a government company deducted illegally name of mtnl sub2.
Do needful action immediately for deducting Rs mtnl sub2 and stop deduction and refund immediately otherwiseI will change to other provider....
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Bollywood wallpaper service by md-oneindia.

 Satush Chandra Sharma on Apr 12, 2017
I, Satish Chandra Sharma, am a prepaid subscriber of TRUMP mobile telephone service of MTNL Delhi. My telephone number is 9868649344.

MD-ONEIND are charging me Rs.5 for 30 days to give me service of downloading Bollywood Wallpapers. They are also informing me about deduction of money from my account from telephone number 52020005. I never subscribed for this service.
They are renewing it without my consent and continue to charge me Rs. 5 for every 30 days on successive renewals. Please stop all payments to MD-ONEIND from my account....
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Lost of mtnl sim

 Darpandeepa on Apr 10, 2017
Dear Sir/madam

I have lost my mobile with sim no. 9868100451 at sector 11, Rohini New Delhi 110089. at 6:30pm today dated 10/4/2017
Kindly block the number and also stop paytm transactions as well
Details are
:
Card holder name : Brij Mohan Sharma

Mobile no. 9868100451
Address.

Platinum enclave
House number 84A
Pocket I
Sector 18
Rohini
New Delhi 110089...
Complaint comments  Read comments Complaint category Banks

Mahanagar Telephone Nigam [MTNL] — Internet not working properly

 vhmh1911 on Apr 9, 2017
My phone 25250483 internet is not working properly.. Some times phone also has lot of disturbances. I have complained several times and not proper solution. When complained about slowness, they ask me to top up and i do that and still it is slow and also there is frequent disconnections. No proper solutions. Whenever i call up, i get temporary solution. Nobody from MTNL comes and visits also in-spite of so many complaints...
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — Deduction of balance for mtnl sub2

 Rishibatra1996 on Apr 9, 2017
After every 2 days my mobile balance is deducted by rs 2 for a service called mtnlsub2 which i never subscribed on my dolphin no 9958123770.
The process for in subscription available in the message does not work.
I have tried to contact the call center but no resort.. I am fed up with it.
Kindly look into this matter and get this service unsubscribed.

Thanks

Regards
Rishi batra
Delhi...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — New Tower installation in Delhi

 Shubh99 on Apr 4, 2017
Sir/Madam
This is in reference to the Installation of New tower of MTNL in Delhi...We have commercial space of about 510 square feet in the region of SHAKUR PUR..NEW DELHI 110034
FULL ADDRESS IS
SHOP no 1, Block M..DDA MARKET SHAKUR PUR..NEW DELHI- 110034
Contact
9873549973
8459670078
9873601119
saurabh1983arora@gmail.com
Regards
Saurabh Kumar...
Complaint comments  Read comments [1]Complaint category Business & Finances

Mahanagar Telephone Nigam [MTNL] — Poorest broadband connection and pathetic customer care

 ediparag on Apr 3, 2017
I have been facing poorest broadband relay for last one month...Many complaint has been launched to check or replace landline for or routers...No fulfilling initiative is taken up...
Top of that i cald on 1504 customer care...many time my cal was kept oh hold...I heared literally house hold talks of females who are attending customer complaint cals..
Mrs.Sawant who attended my last cal today at 7pm odd...when i ask to talk to thr team leader Who was some...Mrs.Chinkar was off for water drinking break...

I dont understand wat is going on...Ru guys professional...Pathetic...
Complaint comments  Read comments Complaint category Broadband

Mahanagar Telephone Nigam [MTNL] — Tower installation

 Deepak tehlan on Apr 1, 2017
Hello sir..I ‘m Deepak tehlan and plot our long space in tower installation then I want to give a my plot installation tower in my property..and you give us our surwy my plot please contact….my area network is very network in my location. .To now cantact please..village post office ujwa New Delhi 110073 . Khasra no 369 main road near by bank of baroda contact no is 7065527248, 8178842748...
Complaint comments  Read comments Complaint category Telecommunications

Mahanagar Telephone Nigam [MTNL] — For new mobile tower installation

 ravirajsinh sarvaiya on Mar 31, 2017
In over area not any tower of your company that we can face many problem for calling and use internet that i request you to give new tower to our area .that in i was whith you for new tower installation.i have give you prorerty for new mobile tower. That we quickly required new tower.i am interested for give space for your new tower installation so please sir contact me. My mobile number.(9586961868)
Email.(raviraj.spei@gmail.com)...
Complaint comments  Read comments [4]Complaint category Telecommunications

Mahanagar Telephone Nigam [MTNL] — Unauthorized Deduction of Rs 15/- every month for Bollywood Model Wallpaper service IIb

 Rajen87 on Mar 30, 2017
My MTNL Sim card number is 9968122492 and I am being penalized for being MTNL subscriber. I never asked for providing this service. I am a senior citizen and would never like to subscribe for this senseless thing. You are unauthorizedly deducting my money. Last month also I un-subscribed from this service but I have again received a message today on 30/03/2017 that my Bollywood Model Wallpaper service II b renewed on 2017-04-01& your account II b charged Rs 15 valid for 30 days ( 2017-04-01 is still 2 days ahead but you have renewed on this date?)...
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Deducting SMS amount

 nsd295 on Mar 29, 2017
Respected Sir
I m holding mob no 9969304684 since last one year but my mobile is deducted amount for Bollywood Rs 3o Hollywood Rs 30 and Spairnautal also for Rs 10 every after 15-20 days so m going to switch off this mobile without any using this type of subscription so many time i hv done for DND request but no action pl switch off all this nonsense i m not in fevour of this type of message from 520202020 and 520202010 and 520202030 evary month i m facing problem for this type of message i never use this type of nonsense...
Complaint comments  Read comments Complaint category Telecommunications

Mahanagar Telephone Nigam [MTNL] — Getting SMS on mob no 9969304684

 nsd295 on Mar 30, 2017
Respected Sir

I m gettigng SMS from 520202020 and 520202010, 520202015 and 520202030 these three no from since last 06 months and my money was dedected every after 20 days and 10 days so many times i hv done DND complaints but no response. Pl do something other wise i m going to change my mobile no likely. Aproxx 400/Rupees already deducted from my acount.

Thanks and Regards...
Complaint comments  Read comments [1]Complaint category Telecommunications

Mahanagar Telephone Nigam [MTNL] — Mtnl broadband

 yogeshjigoel on Mar 29, 2017
Mtnl is a worst company
i paid my two pending bills on 25/03/2017 at about 1 pm but they disconnected my broadband on that day evening. After lot of complaints and many calls they are not able to restore that line even on 28/03/2017.
almost private players restore line in just 5 to 10 minutes MTNL is still fighting with it own laws.
they call me many time and tell that Your broadband will start works in just half hour but no way the employees are just enjoying there salaries and no body want to do work just taking govt money at there homes...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Mahanagar Telephone Nigam [MTNL] — My product is a mobile redmi 2 prime

 Bonafied Ahari on Mar 27, 2017
I lost my phone in new delhi with my two sim cards. Please block my mtnl sim card my mtnl sim card no. Was 9868584914 please deactivate my sim card my phone is lost my phone is redmi 2 prime . And sir deactivate my second sim my second sim card is jio my second sim no was 8178436034 phrase deactivate my sim card please sir please deactivate my all sim jio and mtnl sim please...
Complaint comments  Read comments Complaint category Mobile Handsets

MTNL — Illegal charge for wallpapers on mobile number 9868649344

 Satush Chandra Sharma on Mar 25, 2017
I am a subscriber of prepaid mobile services of MTNL. My telephone number is 9868649344. ONEINDIA is charging me Rs.5/= for 30 days for downloading wallpaper which I have never subscribed. They have already charged me more than Rs. 35/=. I do not want to continue to be on the subscription list of ONEINDIA for this service. Kindly unsubscribe me with immediate effect.
Satish Chandra Sharma...
Complaint comments  Read comments Complaint category Mobile Service Providers

Mahanagar Telephone Nigam [MTNL] — Wrongly debited amount

 Nayak T.P. on Mar 23, 2017
Sub: - Wrongly debited amount
Ref: - C.A. No. : 2081225074
Ph. No. : 2925 5074
Bill month : Jan. & Feb. 2017
Sir,
Kindly refer above tel. Bill for the month of Jan. & Feb. 2017 in which Rs.214/= & Rs.458/= (inclusive taxes) are wrongly debited in our bill. The same has been charged under “HANGAMA ENTERTAINMENT ULTD-DR & HANGAMA BLOCKBUSTER-DR on last day of month i.e. on 31st Jan. & 28th Feb. of 2017.” respectively. This has been charged without our consent may pl. be noted. You are requested to pl. adjust an amount Rs. 672/= in next bill & pl. see it should...
Complaint comments  Read comments Complaint category Broadband

Recently Discussed

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Mahanagar Telephone Nigam [MTNL]
Incoming and outgoing calls not available
3 days ago
Mahanagar Telephone Nigam [MTNL]
Non availability of signal and coverage
6 days ago
Mahanagar Telephone Nigam [MTNL]
Outgoing call details
9 days ago
Mahanagar Telephone Nigam [MTNL]
For new mobile tower installation
15 days ago
Mahanagar Telephone Nigam [MTNL]
Deduction from balance for mtnl sub2 illegally

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