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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Updated: Jan 11, 2025
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Mahanagar Telephone Nigam [MTNL] reviews & complaints(2909)

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R
Returnxyz
from Mumbai, Maharashtra
Jan 11, 2025
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Address: Jogeshwari East, Mumbai - 400060

MTNL MUMBAI's Network and bill payment service is dead. No phone calls are coming in and no calls can be made.
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    A
    Avinash Revo
    from Delhi, Delhi
    Dec 10, 2024
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    Delay in Refund of Security Amount

    Address: Flat No. 2-D, Pocket A-3, Mayur-Vihar, Phase-3, Delhi - 110096

    Sir,
    This is to inform you that I got my MTNL Landline No. 22612665 disconnected due to poor services and submitted Landline Instrument at Mayur Vihar, Phase 3 Delhi Exchange along with intimation to Sanchar Haat of MTNL at Mayur Vihar, Phase -1. Till Sept, 2024, I didnt get any response from MTNL Accounts Deptt and I was told to submit refund application at MTNL Accounts Deptt at Laxmi Nagar Delhi. I submitted Refund Application...
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    Dear Sir/Madam,

    I am writing to bring to your attention a pressing issue regarding the removal of a MTNL tower installed on top of my residential premises, BA-15 Shalimar Bagh(west) Delhi -110088. Despite the fact that the connection has been cut and the site has been cancelled by your company, the tower remains intact, causing inconvenience and health concerns to the residents of the surrounding area.

    The details...
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    pgk7#
    May 14, 2024
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    Dead landline phone

    Pravin Kale
    CA No. [protected]
    Ph.no[protected]
    My said phone is dead more than a month, complained but not attended . I forgot my complaint docket no. Please let me know how to complain to higher authority ? Please attend my complaint at earliest.
    Thank you
    Regards
    Pravin Kale
    Mob. No. [protected]
    [protected]@gmail.com...
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    pgk7#
    Apr 26, 2024
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    Landline phone dead

    Pravin kale
    landline no.[protected]
    CA no. [protected]
    balkrishna society
    31 krishnakamal bldg.
    b cabin rd.
    naupada thane west
    to
    mtnl
    sir
    my said landline phone is dead since about 20/25 days . i lodged complaint on 17/4/24. there is no response from your side . please attend at earliest .
    thank you
    regards
    pravin kale
    mob. no. [protected]...
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    M
    Mrs mariquinha r d'mello
    Mar 28, 2024
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    Landline dead since 20th November 2022

    Address: 302 3RD FLOOR PINNACLE D'ELEGANCE 29TH ROAD BANDRA WEST MUMBAI 400050

    Mtnl no[protected] dead since 20th November 2022
    complaint no 1230...
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    D
    dheeraj333
    from New Delhi, Delhi
    Mar 12, 2024
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    Request to Remove MTNL Pole

    Address: D-3/43, Vashist Park, D Block, Gali No 3, Vashist Park, New Delhi -110046

    Dear Sir/Madam,

    Please remove the mtnl pole which is in front of our house D-3/43, Vashist Park, D Block, Gali No 3, Vashist Park, New Delhi -110046. This is causing a lot of problems in our society. There is no active MTNL connection on this pole. So kindly remove pole as soon as possible.

    Kindly find the attached photo below...
    +1 photos
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    P
    Philipose George
    Mar 8, 2024
    Mar 8, 2024
    This thread was updated on Mar 8, 2024
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    Refund of Security deposit of Telephone No 22624144

    Address: Philipose George

    I had surrendered my Landline as well as Internet connection on 14/10/2022
    by submitting the instruments along with application to Mayur Vihar Phase 3
    office and then get it disconnected from Mayur Vihar Phase I exchange.
    On 2/11/22 submitted application(along with cancelled cheque etc.) at Laxmi Nagar Telephone Exchange . But unfortunately they are not responding
    despite of many telephone calls to this office....
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    R
    Rinku Poojari
    Feb 13, 2024
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    Security deposit refund agst 25775384

    Address: Kannamwar Nagar, Vikhroli east

    Telephone instrument have been surrendered and balance due payment has also been cleared along with request letter for refund of security deposit against telephone no 25775384 on 26.06.2023. Mtnl reference no. 798 has also been provided by mtnl executive for any communication & refund. But still we are following up for the refund. Kindly check and do the needful as all the details have been provided at the centre....
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    pgk7#
    Feb 10, 2024
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    Land line phone

    Pravin kale
    land line no. 25424064
    CA no. [protected]
    sir
    I received bill for december 2 023 of rs. 330/- very high . something is wrong . because I USE HARDLY LANDLINE . please check the meter .
    regards
    pravin kale
    mob. no. [protected]
    [protected]@gmail.com...
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    D
    Dr Satyender
    from DELHI, Delhi
    Feb 9, 2024
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    MTNL Delhi Regarding refund of Security deposit against the Landline Phone 22916155

    I had surrendered my above mentioned landline number on 10/12/2021 and all dues already paid and i was told by the office of the deppty General Manager Finance Office at Laxmi Nagar near Radhu lace, East Delhi-110092 that my refund will reach to me through Banker Cheque anytime within 02/two months from Feb 2022 as all documents were submitted for refund related to cancel cheque for refund as required by office at Laxminagar. But till date...
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    B
    BBeed
    from Mumbai, Maharashtra
    Feb 6, 2024
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    No response to Landline disconnection request

    Address: Mumbai

    I had submitted an application late in 2020 to terminate my land line 28402296 and to refund the deposit I paid. Its been over 3 years and despite sending several reminders, I have yet to receive any reply...
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    P
    prchakravarty
    from New Delhi, Delhi
    Jan 28, 2024
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    Dead Telephone No. 26122048

    Address: 1146, Sector C-1, Vasant Kunkj, New Delhi-110070

    I had complaint abt my dead telephone on 2 Jan/24.
    It is still dead.
    Previous complaint:

    Telephone Complaints

    Telephone no: 26122048
    Docket No: 97
    Register Date: 1/2/2024 0:0:1...
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    V
    vioshal
    from Mumbai, Maharashtra
    Jan 27, 2024
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    Refund against Surrender of MTNL Landline

    Address: Mulund (east), Mumbai

    We have surrendered, our telephone no. 25637907 C.A. No. [protected] five months back, but we have not received INR 3000/- refund against security deposit paid at the time of connection.

    Request you to do the needful at the earliest....
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    S
    Sai_96
    from Mumbai, Maharashtra
    Nov 30, 2023
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    Inactive Line since 1.5 years hence I request for deactivation

    Address: C/401, Mulund Tulip CHS Ltd, Behind Saidham Complex, Off PK Road, Mulund West, Mumbai-400080

    Dear Sir/Mandam
    Landline number[protected]

    I hope this letter finds you well. I am writing to bring to your attention the ongoing issue regarding the landline service with the number 25901278, which has been inactive for the past 1.5 years.Despite numerous complaints lodged with your customer service, the issues with the landline service have not been adequately addressed or resolved. This prolonged inactivity and the...
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    S
    Sangita Rico
    from Mumbai, Maharashtra
    Nov 25, 2023
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    Security deposit not yet refunded

    MTNL No[protected] got deactivated on 29th Sep, 23
    [protected] got deactivated on on 9th oct, 23

    we had sumbitted modem & all otehr accesories & last bill payment was also done.
    But till now our security deposite of both the numbers are not refunded...
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    S
    Sharad Nath
    Nov 11, 2023
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    Dead instrument now repaired through online calls

    Once again docket no issued last week for Tel no 23851836 has been attended to as per the voice call from MTNL today. Looks like instrument faults are now repaired through online phone services. Also the call suggest that if not satisfied with the service to file new complaint and take new docket no.
    Will this issue be settled or better to surrender the MTNL line, because even escalating the to ED level is of no use as I doubt whether...
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    S
    Sharad Nath
    Nov 11, 2023
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    Tel 23851836 - instrument dead

    Address: Crown Mansion B 3rd floor Forjett Street Cross lane Mumbai 400036

    Filed online complaint and received docket no. Without any one attending to the complaint docket disappears and voice call is received on mobile that fault is rectified and if not submit new complaint and new docket no. This is reoccurring since last two months. Even escalating complaint to second level is of no use. Seems every member of staff is CEO level with no one to supervise from top. SORRY STATE OF AFFAIRS.
    Looks like best...
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    R
    Reks1
    from Mumbai, Maharashtra
    Nov 6, 2023
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    Non receipt of security deposit pending since 2022

    Have raised refund request of my security deposit with MTNL 4 times. Received no response. The memo num is[protected] and amount pending is 2285/-

    Have also visited MTNL chembur office multiple times. Why is my amount kept pending.

    Rekha Nair
    D 501, 26, harsh, tilaknagar, chembur
    Mumbai 400089
    [protected]...
    +1 photos
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    S
    Sharad Nath
    Nov 6, 2023
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    Dead instruments with no replacement

    Address: Crown Mansion B, 3rd floor Forjett Street Mumbai 36

    Looks like the only system working in MTNL is issuing docket no for service complaint and than quickly removing the same from the system. Last month docket number 5929 is no longer there and now new one 3846 is given today. This one also is not traceable on the tracking system even though you have promptly sent SMS from MTNLSE. The same was also received earlier for docket no 5929 and disappeared with out the complaint being attended. Keep...
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