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[Resolved]  Central Bank Of India — Worst service to the customer

CBI does not care about customer's need. They are harassing people to issue Interest Certificate for the Housing loan. I've a hosuing loan a/c and S.B. A/C in this bank since 2001 and every year they deny issuing interest certificate.Interest certificate is one of the crucial investment proof to be submitted for Income tax returns in India and this bank always denies issuing the cert ificate. Bank authorities does not even respond properly and always blame it on the computer s/w. If anyone planning to go for Housing loan or even for S.B. a/c with this bank, my suggestion is please look for any other bank. If anyone has idea about complaining elsewhere to get proper justice to customers, please let me know.
Complaint marked as Resolved 2020-08-13 23:43:50
Complaint comments  6 CommentsShare0Tweet0

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I had a joint SB a/c with e or s operation with my wife with Locker No.105A in the Central Bank Of India at Budha Marg Branch Patna with initial a/c no 1783 since May 1980.The a/c number subsequently changed to[protected].The work culture and the working procedure I found had still remained premetive as is evident by the fact that they are still issuing token for withdrawal of even Rs 50/ too and the customer has to wait with no token no. indication board in the premises.On31/10/2006 I had to terminate the matured TD because I was too frustated with the working as no one was willing to tell me the exchange rate for issuing a Rs.20000/ Bankers cheque which I required and ultimately had to make the Manager get out of his cabin and get the problem sorted out----the excuse being that since the Branch is just computerised they are unable to operate?!!!They would prefer that I may rather withdraw the amount & carry the cash instead!!.
Now on 2ndSept08 I went with a request to close the a/c along with the Locker and issue a Bankers Cheque of the balance proceeds in our name .I had clearly given the Locker No. in the applcation. But firstly not to my surprise I had to go from one table to another with Branch Manager not on his seat and his chamber practically turned into a 'rest room'.Ultimately one official took pain to read the application and he said to make 2 application -one for SB account official and another for Locker Operator i/c???.After that I handed over the key of the locker along with the application accordingly.On 4thSept 08 I collected the Bankers Cheque and surprises of surprise I get a call from the Bank today at around 3PM that the lockers charges has not been paid.
Now is it my duty to tell two departments of yours to have coordination amongst themselves.Is it my fault to have kept the work pending and levy and post Locker's charges after irregular gaps.???? Yes I think it had been my fault to have had dealing with such Banks' branch .I may tell you here that I have had hardly 30 times visited your Bank for any transaction since opening the a/c and the locker and never had a smooth hazelfree transaction.I am the last person to appreciate this type of functioning and patronise the bank.I am not refusing to give any dues on me but surely it is for the bank to arrange collection & that too willbe made in in the form of crossed cheque.
Around 6-7 years back Central bank offered me free credit card number [protected]. because of my good bank account.
Then they fraudulently took money from my savings account no SB 12493 of Jamia Millia, Okhla Branch. This money was taken for some dues of my credit Card; a bill of RS 17, 870 with was already paid to them. (. On 5-9-2008 through cheque no 737018, I paid Rs 18000 to them...)
However, fraudulently they with drew / took away Rs 17, 870 from my saving account No 12493 of JMI, New Delhi.
On my complaint they told me to spend this money through this credit card and the amount taken from the bank cannot be refunded the bank manager further asked me not to report this matter to higher authorities, because the job of the clerk would be at risk.
.
This Credit Card became a big liability to me and not even liking this I have to use this card. And CBI people started charging annual fees from me, again a loss...
Fed up with poor service and very high charges, Ultimate I asked them to stop this card and refund me my money with them
They complied by not issuing me the credit card but didn’t pay me approximately the remaining Rs1500 which Central Bank Credit card owes me.
I have not been issued nor have I used any Central bank Credit Card for last 4 years.

Instead these people have not refunded my remaining amount.
. I complained to the card company but of no use.
I have again discovered that they have taken away Rs 118.83 on[protected] from my bank account.
I have neither received not used this card for more than 4 years
How is this possible? This is clear case of fraud and deceit.
I want all my money back with the same interest rate they charge when they lend money and default.
Secondly Central Bank of India should be stopped from issuing credit card and action should be initiated against erring staff... I think they are not competent enough to run Credit Card business

With regards
Abid Haleem
I am customer of Central Banl of India, Byculla Branch.For certain reasons for4years I could not able to do transactions in my account.Do I get my money back with interest?
Central Banmk of India is one iof the worst. I am trying to regsiter for the Probitionary Officer post. but that will taking a hell lot of time and unable to get the next page. Sometimes it hapens that the link for registering the PO post is disabled and shows No Page Found.



WORST, WORST WORST SITE .



NOW I DON'T WANT TO JOIN AS PO. I cancelled my Draft for PO
SIR RECENTLY I APPLIED FOR POS IN CENTRAL BANK OF INDIA.BUT I LOST MY FPR BEFORE SENDING IT.I REACHED LOCAL BRANCH AND THEY HAD GIVEN ME A LETTER SAYING THAT I PAID AMOUNT ON THAT DAY AND ALSO WITH THE JOURNAL NUMBER .SIR I AM ELIGIBLE TO THE WRITTEN TEST OR NOT.SIR PLS GIVE ME RESPONSE .THANKING U SIR.
When it comes to any other bank, you can get most of the things done just over the phone and there is no need to waste your precious time.Even for simple process like updation of address or getting a new cheque book issued, I was made to run around nearly 5 times leaving all my other important work. Even the staff members are not polite and courteous. They are very rude and not at all co-operative and they do not provide the correct information.
When it comes to any other bank, opening the account is also much more simpler-the sales rep will just come to your place and help you in opening the account. According to me they are following overly primitive and obsolete methods. Other banks will send statements by post. Now-a-days who has the time to go a central bank branch regularly and get the pass book updated? I WOULD SAY THAT THE CENTRAL BANK SERVICES ARE THE WORST EVER SERVICES

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