[Resolved]  Central Bank Of India, J B Nagar Br, Andheri (E) , Mumbai - 59 — poor service

To

Honble Chairman, Central bank of india


Sir,
i wish you happy and prosperous new year 2010 and your staff members.

i have saving a/c in central bank of india, j b nagar br, mumbai-59, tel no of the br is[protected]. my a/c no is [protected]. Every time their is always overprinting in passbook, sometimes ink of cartridge is dark, sometimes very faint so that entry on next page of passbook in not readble, every time there is one or half page of passbook is left blank by making mistakes. While asking for rectification staff at the counters, their officers AND MANAGER OFTHE BR ALSO reply arrogantly. Surprising thing is that the Branch manger is arrogant and she do not want to understand the customers' problem and argue which is not acceptable.

if this is the behaviors of staffs, officers and manager then how your are going to "build a better life around us". why the ethics of good customer service is not imbibed on the staff mind?

higher-up of the bank take note of this and i will be thankful if they contact on [protected].

i thank you for sparing some time for reading this.

vasanti kulkarni