[Resolved]  CESC — POWER CUT

To whom it may concern,

This is to inform you that we all facing severe problem form yesterday morning (11 a.m) at Belur, Howrah area. We have complained numerious times in the number which CESC people has spread all over the city 1912, also in the regional office. But no action has been taken from their side. We have student of Engineering at our home whose examination is going on, also there are several old people in our area who are suffering a lot due to this irresponsibility of the CESC authority.

I request you to take a serious action against this issue.

Thanking you.

POWER CUT


Dear Sir,

This is to inform u that we are facing a critical situation from Yesterday morning (10.00 A.M.) Due to power cut. We have a heart patient in our house whose condition is very critical due to long power cut. We complain several times in your customer service. Our complaint No. is 07711035 but no response from ur side.

Your early action in this regard will be highly appreciated. Our contact no. is [protected]

Regards

K.P.Singh

Dear CESC team,

This is with reference to Complaint no. 0518765, lodged on May 26, 2009.

There is no power at 12 A/3 Priyanath Chakraborty Lane, Bonhooghly, Kolkata 700035 CESC line pole no. 63/3/1 for more than 30 hours now.

In fact, prior to the above mentioned complaint, on May 25, 2009 at 2.30 p.m. we lodged another complain with CESC complaint cell over phone through 1912 (complaint no. 0516126) for the same reason.

But irrespective of lodging two complaints over a period of two days time, no one from CESC Limited has visited my premise, neither the power has come. It seems that CESC is less bothered about the difficulties faced by someone, which is caused by this continuous power cut of over 30 hours now.

A quick action to resolve the serious problem would be much appreciated. I would at least expect CESC to respond back, and inform us when can we expect the situation to get over.

Rgds,
Rwitankar Coondoo

Dear sir,

This is to inform u that we have power cut from sunday morning still today no response from ur side. We have complain several times our complain no is 0116601. We have a heart patient in our house. The patient's condition is very critical. Due to inavailability of one light post the work has been delayed. Kindly arrange one light post for Garia Srirampur Kalyan samity.

This is our earnest request to you that kIndly take an immediate action.

Mita bose

consumer No. [protected]
SINCE 25tH. 10 AM THERE IS NO POWER IN OUR NEW INMDUSTRIAL METER - AND INDUSTRY IS SUFFERING - ALL WORK HAULTED -

THIS IS 29TH 5-25 PM. TILL NO POWER RESUMED. IT'S A FAULT -
THE OTHER UNIT OF OURS IS WORKING FROM THE SAME TRANSFORMER -
NO DOCKET NUMBER WAS ALLOTED OVER PHONE - WE TRIED 100 TIMES.

ON 26 TH WE SENT OUR MAN TO TARATALA DE OFFICE - BUT NO DOCKET WAS GIVEN
ON 27TH AGAIN OUR MAN WENT TO TARATALA OFFICE AND A DOCKET NO. 0217195 Dt 27. 05. WAS GIVEN WITH ASSURANCE OF RESTORING POWER BY EVENING. NOTHING HAPPENED
AND TILL WRITING THIS NOTE NO ACTION TAKEN.

WE HAVE TO LAY-OFF OUR WORKERS.

Sir,
This to inform you on behalf of Parwati Commodity Market pvt ltd. 138, Canning Street Kolkata -1 consumer no- [protected] We are facing power cut regularly since last two months.Regular at about 11.00 am to 12.00 am power is cut and the restored in evening.From last two days power cut at about 11.00 am and restored in the next day morning.We complin in 1912 but we got no result.
Sir we are suffering a lot Our office hours would be a dark hour regularly.Please do something so that we get some result.
thanking you
Biswajit Das
Parwati Commodity Market pvt ltd
Consumer no:-[protected]
138, Canning Street Kolkatta-1

Sir/Madam,
We were not in house since 1 month After coming, today mornning arround 6:30 a.m.,
we see power is cut off our house.
Please take necessary action as soon as possible.

Light Post No. - 15/7/3/3.

Thanking you.

C.E.S.C. LTD.. — 14 hours power failure

Hello
C.E.S.C. Ltd
We are having a 14 power cut from yesterday 12.00 a.m. at night. Not all buildings but several buildings are facing this power failure.

What is C.E.S.C. doing? WE ARE HAVING A SERIOUS PATIENT IN OUR HOUSE.
There have been several complaints. They assured that they will be coming, but nothing has happened.

Please urgently look over into this matter.

Dear Sir,

We are office goin persons and facing a lot of problem due to power cuts.Yester whole night there was no power in our houes. Inspite of complianing a lot of times you all are not taking action. This way our city will not develop at all. I am very much dissatisfied with the services you all are providing.

Regards,
Shradha Poddar

My consumer No is [protected] & L.P. 207/50/15/0/3. We are facing tremendous power cut for the last 3 months. Apart from normal power cut our phase of 4 to 5 houses in our locality is facing frequent power cut specially in the mid night. Yesterday ( 17.06.2009 ) there was a normal power cut in our New Garia Co Operative at 6.30 PM. Power restored in the locality at 9 PM but our phase was out of power up to 3 AM in the night. This we have faced on 15.06.2009, 16.06.2009 and so many other mid nights. Our Phase specially goes out of power in the mid night. We do call 1912 without any result. Power comes in its usual time but this power failure repeates in the next day for a few houses. This has become a perinniel problem.
In the day time we have tried to call your mandivelle office for this perrinel problem in these numbers : 24406470, 24406916. The lady operators are very relutcant to talk or to listen to our problem. In most of the cases they do not pick up the telephone. Or by chance if they pick up the telephone, during the conversation they disconnect the line in between.
So it is a request to you to save us from this problem in the future. Otherwise, change our phase.
Regards,
Jaydip Bhattacharya.

CESC — Powercut

Our office is located in Stephen House Kolkata - 700 001 area where we have a critical problem. Here there is a regular power cut for 3-4 hours in peak office hours which hampers a lot of offices work. We therefore request you to kindly take action against this issue.

Sir,

I am living in Nutan Pally, Uttar Poddrah, Howrah- 711 109. From yesterday evening at 6.30 P. M. we are facing Cable fault only in blue face till now.

Kindly look into the matter sympathycally.

Regards,
Sanjay Karmakar

First. The load shedding on 22 sep from 10.45 am till 2.30 pm and continuing. No body is picking up phone no 1912. More to agony is the atteitude of cesc official who are not ready to help . Secondly, bills are coming on the higher side inspite of cut on consumption and during the tenure of power failure during may june . ON a common parlance, it should be understood that out of 24 hrs, if load shedding is for 7-8 hrs and conumption has gone low, how can u run away giving a bull statement that - we have checked your bill and found all things correct . Such a irresponsible act and monopoly in electricity has brought such temprament to cesc. Central govt should withdraw and take either full control or partial stake in cesc ltd to but things in place and understand the problem of common men. Things not done fast, will certainly result in mass aggetation and govt will face the music.

SOFTWEAR DOWNLOAD

dear sir,
We are located bally belur zone under cesc. Befor one year it was load sheding less area but now i don't know it is very famous for above incident. So i, ve a request to cesc please do some thing to recover the previous record other wise leave this cream business to others who is ready to serve better than you.

with regards, ,

Sajal

MY CONSUMER NO [protected]

IN DEC'09, I HAVE MAKE DOUBLE PAYMENT AGAINST YOUR MONTHLY BILL.

TILL APRIL'10, NOT SEEN ANY ADJUSTMENT OF RS. 100/-

PL. SEE & ADJUST

S. CHATTERJEE ([protected])

CESC Team,
This is to inform you that we are not satisfied by your service, on 09.08.2010 from 9.05pm to 2am we are facing a power cut problem in our house at 90A/3 Chatra Barui Para Lane, Serampore, Hooghly 712204.We called to 1912 for so many times but they only assured us that they had inform our complain to CESC but after 5hrs when your mechanic came they told us that that they get infomation on 12am and we 1st time call at 1912 at 9.18pm complain no. 072119 and 072399 but when mechanic came they give us the complain no 072397. Can we know why CESC take 5hrs to repair a minor problem ?When all things are going so fast Why CESC is so late ?
We are really not SATISFIED by your service .

Regards
Rabindra Nath Guin
90A/3 Chatra Barui Para Lane
Serampore, Hooghly
712204

Dear CESC team,

This is with reference to Docket no. [protected] & Docket no. [protected], lodged on September 22, 2010.

There is no power at 177, RAMESH DUTTA STREET, Kolkata 70006 on the meter of Consumer no. [protected] & [protected] since September 21, 2010 from 11am onwards.
In fact, prior to the above mentioned complaint, on September 23, 2010 at 3.30pm & on September 25, 2010 at 12.45 p.m. we lodged another complain with CESC complaint cell over phone through[protected] for the same reason.

But irrespective of lodging two complaints over a period of two days time, no one from CESC Limited has visited my premise, neither the power has come. It seems that CESC is less bothered about the difficulties faced by someone, which is caused by this continuous power cut of over 4 days now.
I have my parents at that premises, & they are senior citizen having so many physical problems e.g. B.P. DIABETICS etc. I am a married woman living with my husband at another premises. I & my husband have had enough to help my parents.
Now it’s your turn !!!

A quick action to resolve the serious problem would be much appreciated. I would at least expect CESC to respond back, and inform us when can we expect the situation to get over.

Regards,
Pinki Singh.

We have power failure in one phase for the last two hours.premises 1/1 RAJA DINENDRA STREET KOLKATA 700009.CONSUMER NO:[protected].
Complain no.[protected]

There had been a power cut in my area for more than 2 hours now. I lodged a complaint with CESC at [protected]. The customer supper person gave me a complain number and said a technical team will come, check and fix the problem within one hour. After waiting for more than 2 hours I called back to check the status. One of the customer service person named Debjani ill behaved and refused to pass on any information. Another person named Priyanka, said they do not have any information apart from what the automated system tells them.

Is the customer service people are always unable to give any proper information, then what is the use of keeping one such department at all?