[Resolved]  Chaturshringi Service Station, Retail Outlet Of Hindustan Petroleum — Faulty fuel filling meter

I have Suzuki Access motorbike. I have purchased Petrol from below mentioned retail outlet in Pune on September 14, 2009.
Chaturshringi Service Station, Senapati Bapat Road, Pune 411 016. VAT TIN No. [protected].

The bill no. is 031034 dated September 14, 2009.

My motrbike's fuel tank was totally empty and I had asked the salesman of the outlet to fill up the tank completely. As per the pump reading he has filled 7.412 litres of petrol in the bike. The same has been mentioned on the above bill. I have made the payment through my credit card for the same of Rs.360.

To my knowledge, the fuel capacity of the petrol tank of my bike is 6.40 litres. To confirm the same I had visited the Suzuki Showroom. The showroom people have confirmed that the capacity of the fuel tank of Suzuki Access is only 6.40 litres and if it is totally empty it can not exceed 6.50 litres. The showroom people are ready to certify the same.

Now, my question is if the tank capacity is 6.40 litres then how can the pump meter reading was 7.412 litres. It means there is fault in the petrol pump meter of this outlet.

I request you to please look in to the matter and please guide me on further action to be taken.

Further, I need compensation for the excess billing made by the outlet. Please guide on how to claim the same.

Thanks and Regards,
Aarti S Lahoti
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information