[Resolved]  Chevrolet Optra Magnum - Geeyem Motors Cochin — Most horrible experience

Hi

I took this vehicle Cheverolet Optra Magnum LT Diesel for almost 12 lakhs with a lot of expectation. However I let down badly by the dealers so far. I've also made three others friends and relatives of mine buy this same vehicle. Now after 6 Months I've started getting complaints which these people are unable to diagnose and fix, I finished the 1000Kms/5000kms & 10000 kms service, but I've visited Geeyem Motors Cochin for at least more than ten times because of silly complaints, i never bothered as the kinda fixed them evrytime though the complaints were arising again. But now it's even worse, they say that some compalints are not really a complaint, they talk like I've been seeing cars from last night or something... I'm not letting anyone down. But please don't waste your money, you really wanna buy a magnum like me then go for the petrol as you may expect lesser issues, or if these guys or actually General Motors fix my concerns then i'll definitely change my opinion...Yill then Optra Magnum Diesel Sucks for the Price but is powerful.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Folks


My car's fixed, everythig has been sorted out, they cleard all the complaints this time. They also apologized for the whole trouble i had. The car is doing really great and I have no more regrets in having the Magnum than any other cars that I had my mind open for . They went an extra mile arranged a stand by car and did everything they could to eaze me. Now I'd say it's better to go for Magum than SKODA checking out the service and customer care options. Now the new magnums also have the auto climate cotrol etc. You could also get the sun/moon roof model if required. And moreover Chevy fans the Cruiz is coming soon and that will take everything all over, I guess the cruiz's got the Captiva Engine
HI Everyone, the problem was fixed by replacing the fly wheel, clutch plate and pressue plates. However now I had a new problem that was a wierd sound from the steering wheel, well when I went to get that fixed I got to know that the Steering rack was damaged and some other parts nuts and bolts were hamered and tampered badly whic also led in replacing the complete Power steering oil pipes. Now another complaint again the silencer has a leakage and it is not replaced till now as they don't have the part. I'm very disaapointed as I have spent 12 lakhs as waste and my mind is very disturbed about this issue, I took the vehicle from MOOPAN motors and now ive come to bangalore Vijai Motors(GM Authorized) and checked the steering complaints and thats how i gotta see how badly my car was tampered. I'm requesting GM to provide me extended warranty, replacement or my money back as this is just going on and on. If any of you wanna have an experience like mine then go ahead, however it's not worth RS 1200000 not even 200000. My next step is to move to the consumer court for selling a faulty car...Let's see what this American Company GM is ging to do to correct their mistake, I guess they shouls realize how their sale could get affected because of an issue like this.
The Company has failed once again to provide better service...People at don't even know to speak to customers, forget english. They are all a bunch of rude and curt .
On reading this, I remember I had faced an issue with battery getting overcharged with my Magnum after 3 or 4th month of purchase. Fumes started to rise and the dealer from Cochin send a person the next day and got it repaired after 2 days. The service manager explained that a fuse burst in the relay chamber caused this issue. Overall, it went find but quite disappointed that the person who came for preliminary investigation did not try to attempt a check list on items to be checked...
I agree with these people.

My vehicle is now at Kropex, One of GM's new dealers in Bangalore, I gave the vehicle to get the alloy wheels, knuckle arm and bearing to be replaced. The vehicle was delivered on the 4th of May, 2009. And today is the 15th of May, 2009. My vehicle is not yet ready. And I have lost the trust in getting the vehicle on time according to my needs and requirements. PLEASE think twice of this. You buy a vehicle and you're unable to use it especially after paying huge amount for luxury and comfort. You're not even given another car nor an alternative for basic requirements and moreover your plans and time being ruined due to wrong commitments. There is no pro-active cutomer service from their end, it's rather passive. I have to call them every day...the after sales manager here had given them the option of giving me another car till i get the my car on road, however the dealer does not wanna give a car. Don't know why. Overall I'm very disappointed. Not only this i have a vehicle history sheet from the dealer where i bought this car from which actually shows that RS. 1, 77, 000 parts worth have been changed on my vehicle. Anyways. That is good one way that i have the data with me, but see from another angle a new car, so many negative experiences. Even if I'd to change a lot more parts and i had to take the vehicle for service many times it would not have been a problem if they'd taken good care of me, considering the end user's family needs etc and providing excellent service. They should first know for what do people buy B segment cars for private use...I have nothing more to say as it's getting hopeless day by day...rather they are not bothered.
Geeyem Ernakulam People are the most unskilled to diagnose problems of their vehicles. Its better always to ask them to induct qualified people with common sense for correct diagnosis of the problems.
********* When Buying Tavera Stops Then GM’s Economical Game Against Consumers World Wide Will Stop**********
Read This Links To Know Who is General Motor:
Consumer Cases on GM
http://www.expressindia.com/latest-news/consumer-panel-asks-general-motors-to-pa...

http://www.topix.com/forum/autos/TATEMO963N6RACPEF

http://www.carwale.com/Research/ReadFullUserReview.aspx?rid=8476

http://www.mouthshut.com/user/gixinme.html

http://www.sukh-dukh.com/forums/viewtopic.php?id=1247

https://www.consumercomplaints.in/?search=tavera

http://www.vicky.in/straightfrmtheheart/chevrolets-new-tavera/

http://www.my3cents.com/companyReview.cgi?compid=70&subcat=6

http://www.pistonslap.com/index.html

http://www.gmproblems.com/engine.htm
********************************************************************
Be Aware of GM Captiva For 20, 00, 000 & $ $ $
GM is Worlds No 1 Worst Car Maker To Know the Truth Un known Read the links:
https://www.consumercomplaints.in/complaints/general-motors-captiva-c173939.html
http://www.motorsm.com/complaints/update/display.asp?aid=2056
http://www.motorsm.com/complaints/update/display.asp?aid=3498

Warning From KOREAN Govt to GM Captiva
http://www.streetdirectory.com/travel_guide/51087/car_focus/gm_daewoo_gets_warni...

WORLD WIDE CONSUMERS R Against US – World Economic Steelers GENERAL MOTOR
http://www.caradvice.com.au/5222/2007-holden-captiva-sx-warranty-complaint/

https://www.consumercomplaints.in/my-complaints.htmlchevrolet-optra-magnum--geeyem-motors-cochin-c84998.html



Pls Bee Aware of General Motors Economical Game...

Spent your Money in a Right Way

Pls Know 1 Thing Clearly About GM

1. No Consumer Safety In Gm
2. No PROPER or Good Service Network
3. The Product u buy from Gm Will Not have Value for Money
4. GM Only R&D for Out Look
5. After Buying A Product only You Can Feel The Worst Behavior of GM
6. GM Is A Worst Consumer Satisfaction Company World Wide.

7. Dont Get Traped In GM & American Capitalism Technique

8. The Technology You Will Not like to Drive in Future for Paying GM Future Price at Present.

Japanese Technology Can only Give A Vehicle Every One Like & Love to Drive Even After 7 to 9 Years in Future.

GM Makes Many Economic Steeling Models to grab the capital from you because we r affected by Gm Vehicle We requested Gm to Replace a New Vehicle But No Action From GM

Read This Links To Know Worst Consumer Behavior of General Motor:
*********************************************************************
http://www.topix.com/forum/autos/TATEMO963N6RACPEF

http://www.carwale.com/Research/ReadFullUserReview.aspx?rid=8476

http://www.sukh-dukh.com/forums/viewtopic.php?id=1247

http://www.vicky.in/straightfrmtheheart/chevrolets-new-tavera/

http://www.my3cents.com/companyReview.cgi?compid=70&subcat=6

http://www.pistonslap.com/index.html

http://www.gmproblems.com/engine.htm

http://www.pistonslap.com/media/free_press.pdf
I am planing to buy a Magnum. They are not ready to extend the warranty even if make a payment. Users can comment whether it is safe. I drive 3500 kms per month.
Geeyem Ernakulam People are the most unskilled to diagnose problems of their vehicles. Its better always to ask them to induct qualified people with common sense for correct diagnosis of the problems and avoid pats expence fo customers.
Guys,
I am frustrated with Kropex, Bangalore Customer Service.
Right from sales, accessories and service their customer service is very very very poor that I have never ever faced till now.
I had Indica till 2008 and had serviced couple of times but never had problem with any of the department in Concorde Motors.
I would strongly suggest not to shop with Kropex.
Magnum is not aviliable in petrol man...

chevrolet -optra — THE BODY IS GETTING DAMAGED BY ITSELF!

I , Anil Chopra bought a optra from SHIVA MOTORS , NOIDA in june 2005.The car was doing great and is still at very good condition .We do not have any kind of normal problem.Our problem is very different ,serious and unique I must say. This problem is faced by last 2 years and not only this dispite of so many complaints at your workshops and dealers in noida there is not even a single responce through them which is quite disappointing.and unacceptable.Because of my working hours I couldnt get time for this but now when I rescently talked to the staff of your company I was shocked to see there behaviour so I decieded to take this matter seriously.
The problem is that the body of my car itself is getting corrousion from all the sides??????which is really shocking .We had so many times word with your staff,they do admit that this should not happen and is strainge to them too as they had never heard this kind of complaint.They do promise to talk to seniors and get the car done up.But with great sorrow I am saying that no body calls back .I need a very fast reply and the matter to be taken very seriousely because this is not an engine problem but has to do with the kind of iron used by the company for making cars?
This kind of problem can never happen by over speeding or non maintainance of the vehicle .Even today the vehicle is at as good as new condition except the body from where it is getting damaged.kindly look into this matter ASAP and revert back.
My numbers are -[protected],[protected]
hi guys, i bought chevy spark from GM eranakulam nettoor...but with in a month(l000km) my vechical started making noise while driving...Myself check the vechical and found wear and tear on the right side of tyre outer side..cross check the issue and found while running..right side tyre goes inside the. wheel compartment and touching wheel arch of the vechical body...i consult same GM Nettor(cochin service center)..they diagnosed the isssue and taken 4 days and replace right side shock for my vehical...

But guys am totaly disatisfied..because my vechical making same noise...iam sure that they dnt check my vehical after replacing parts..or they failed to diagnosed the problem...iam totaly stucked up...i dont know how to manage my chevy spark in furtur...because i drive around 2500km.only brand new vechical..and this service support people doesn't know how to disgnose.issues...again i regised a compalint(25412)..they told me to visit service center again for retifiying the same issue...i hop this cheverlet(gm) peoples take care of my issue ...otherwise i will fired my vehical infront of gm showroom...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Chevrolet India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    706
    Pending
    0
    Resolved
    338
    Chevrolet India Phone
    +91 12 4308 0000
    +91 26 7622 1000
    Chevrolet India Address
    Block B, Chandrapura Industrial Estate, District Panchmahals, Halol, Gujarat, India - 389351
    View all Chevrolet India contact information