[Resolved] CIBIL — Non delivery of Service

[Resolved] CIBIL — Non delivery of Service

G gsbhargava from Mumbai, Maharashtra

I had requested a Credit Report from CIBIL, which after payment of the fees online, I was to get in 7 days. I have made the payment and submitted the required documents on 24th November. The said report has not been given to me. When I contacted them, the reply I got was as under on 12th December. However, after that I have sent 2 mails to them and they have stopped responding. I have asked for refund of my payment but even that is not answered. There is no way to contact anyone else on the website. I do not know how to get them to act. It is more than a month now. Dear Sir, We refer to your recent communication regarding your CIBIL TransUnion Score (Including CIR). We apologize for the delay in responding to your email. In this regard, we would like to inform you that we have received your required document and your service request number 1454307 is under process. Kindly provide us some more days to process your request. This is subject to receipt of complete and valid documentation. If there will be any additional requirements to your documents, it will be communicated to you through email. Thanking you and assuring you of our best services always. Best Regards, Consumer Relations. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

veritas55

from Mumbai, Maharashtra

Your Credit Information Bureau (Cibil) credit information report(CIR), other than your income, is the single most important tool used by a lender to evaluate your application for any loan or credit card application. Naturally, it's important that you understand your Cibil CIR and what it takes to maintain a credit history, so that it is viewed favorably by lenders.
We providing assistance on behalf of the client to get CIBIL report.
Please not we neither working on behalf of CIBIL nor any other government department.
We are Independent financial advisors.
Our services includes
1. Assisting for applying CIBIL reports
2. Helping for CIBIL report correction
3. Assisting getting loans from nationalised or private banks or NBFCs
4. Representing CIBIL issues and other matters to client's bank
5. Fighting for getting NOC or NO DUE CERTIFICATE from banks on behalf of client after settling account
6. Liasioning between Bank and Client to sort out the matter of credit cards or loans
or more information please visit at https://www.cibil.com

NOTE: CIBIL REPORT IS STRICTLY PRIVATE AND CONFIDENTIAL DOCUMENT NEVER DISCLOSE TO ANY ONE
We are not providing any free services but advising professionally and result oriented.
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Credit Information Bureau (I) Ltd, CIBIL

from Mumbai, Maharashtra

We have already dispatched your CIBIL Credit Information Report. For any more information, kindly write to us online by visiting the following url on our website: http://www.cibil.com/contact-us. We would further like to advise you not to divulge personal / financial information on public forums.