[Resolved]  Citibank — extra emi dedected from my sbi bank acount. full refund not givin to us

I Sangeeta w/o Sh. Amar pal taking a car loan of Rs.1, 90000/- from citi bank for purchase a Maruti Omni on[protected].my husband Amar pal is given ECS facility for return the lone EMI
Rs.4232/- per moth. In the month of November 2006 &December 2006, citi sends wrong Memo
To my banks. Means memo sends in the name of SANGEETA SINGH, ECS only the name of Amar Pal A/c No.[protected] is correct. Again May 2007 third time wrong ECS memo send my
Bank, all three time we are deposits in cash. On 17th May 2007 again send ECS and deducted extra EMI from my bank. When I approach for refund the extra EMI Bank sends only Rs.3109.
Rest amount Rs.1123/- bounce penalty.

Sir, we are requested to you kindly look into the matter for release the access amount Rs.1123/-

Thanking you

Sangeeta w/o Amar pal
G-362-A, HIG, Pratap Vihar, Ghaziabad (U.P)
Ph.No.[protected]
Mob.[protected]

For your ready reference we are showing citi banks memo ECS

2.your e-mail receive dated 17 April 08 (SBI BANKER’S
> MEMO)to Citi Bank.
> Dear Ms.Sangeeta, This is with reference to your email
> dated April 17, 2008. We inform that the ECS for the Month
> of November 2006 and December 2006 had got returned due to
> the reason ' No such Account '. Further, the Memo
> regarding the returning of the cheque for the month of
> November 2006 and December 2006 for your loan account are
> mentioned below. Memo for the month of November 2006 :
>[protected] [protected] SANGEETA SINGH
>
> [protected]CITI
> PYMT[protected]NOV00000004390000000042320021419869150251583423002
> Memo for the month of December 2006:[protected]
> [protected] SANGEETA SINGH
> [protected]CITI
> PYMT[protected]DEC00000004407000000042320021431229480358573724002
> We assure you of our best attention at all times.
> Sincerely, Officer - Customer Care