[Resolved] Citibank — Cheating Customers
This is to inform that citibank is cheating customer in name of Minimum Monthly balance for Rs. 25000/-. i am citibank customer for 9 years now. Recently i got a communication that i need to maintain the monthly average balance. As per the communication i maintained the Rs. 25000/- cap. But to my astonishment i saw i was charged Rs 250/- Service charge. When i questioned citibank the stupid answer i got was they calculate from 28th of every month to next month 28th. This was not communicated to the customers at all. When questioned why i got a blunt answer it is not citibank policy to inform the customer.
All citibank customers beware! they can cheat you right under your nose.
I think the world is revolving two days late for citibank when they say about monthly average balance. When we talk about month it should 1st to 30th. But this is not the case. Look out for these cheats who are howling on our hard earned money. I am not sure whether somebody from citibank is looking into this. but atleast all citibank customers look out.......
Complaint marked as Resolved Aug 14, 2020