[Resolved] Citibank — UNABLE TO UPDATE ADDRESS | |
Dear sir, This is reading my account no [protected], Citibank Suvidha account. I lost my ATM Card on 19th August 2008. I Called Citibank Customer care, found that the address in my account information is incorrect ie the Zip on my address is incorrect, I spoke to a supervisor named NAZIA who guided me to change the zip code only and then Blocked my account for security purpose, and me a turn around time of 24hrs to get the zip code updated, and asked me to call them back on 20th August at 12.00pm, Taking her words I did call back on 20th August and found that my zip number still not updated. Again Spoke to a supervisor by name YOGARAJ who promised me that by another 24hrs the Zip code will be updated. And today being my third day still the zip code is not update. Without right zip code the new card from citibank will go to a wrong address, and unit this change takes place I will not recieve a new card. My Sisters Marriage is on 10th of September 2008. And I am struck in this problem. Please help me to get this problem sorted out. Waiting for a positive reply from your end. Thanking you Santhosh Kumar Jayaram Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
36%
Complaints
1861
Pending
0
Resolved
670
View all 1861 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information
I want to updat my profile i.e Mailing Address, Email id.
I have Filled all information related to my Account, But there have some propblems I.E information not recognized