Citibank Car Loan — Penalty on Car Loan

Address:

Hyderabad, Andhra Pradesh

Hi,

I have taken a Car Loan from Citibank in 2006. At the time of taking the loan Citibank Rep asked me to setup an electronic clearance of EMI from my Bank Account, different bank. It was easy and convient so I have agreed for the same.

I failed to pay one payment in 2008 and since then my problem started. They have started presenting 3 ECS to my bank since then. First one for the actual EMI and other two for the mising EMI. Since I have changed my account, I was just depositing the loan amount an was unaware of the fact that my money was going into penalties.

Each time they present the ECS. I was charged with ECS failure Charge + Late EMI + Bank Charged me for ECS failure.

Since[protected] I was simply depositing the money without actaully looking at the statements. Now, I was informed that my bank account is closed due to failure ECS. I have been charged around 60,000 for all these in 3 years.

Can someone please guide me whom I can seek help on this matter?

Thanks,
Manish