Address: | Chennai, Tamil Nadu |
Dear Sirs,
I have an account with Citibank and also a credit card from them, when I contacted them for a foreclosure on the credit card, this was because they did not have explanations to the astonishing interest charges.
I spoke to a gagged mouthed staff, who speak like robots with the same answers, it was pathetic and finally one of their officer called me and told that I can stop payment on my credit card and it should go to the collection agency, unfortunately I believed his words and waited for the agent, but till date I did not get an agent coming by my house (or ) over the phone to speak for 1 long year.
My credit card had an amount of RS 30, 000 and now it went to -1, 32, 000. I was shocked to notice that Citibank has blocked my sividha account (RS 23, 000) and does not still want to talk settlement even now, please provide your guidance, Thanks.
Regards
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