[Resolved] Citibank — Citibank - Harassment from the Credit Card Recovery Agents

visu1999

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Hi,

This is to bring to your notice i am being harassed by citi bank credit cards.

Representatives from citi bank are calling my relatives, friends and defaming me that i am not paying the payments.

Telephone no :[protected]

I am under going lot of mental agony for such acts done by the bank and loosing my confidence.

Because of mental pressure if i commit suicide, bank has to be responsible for my death.

Regards

Vishveshwar Rao

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Atish K Ghosh

from Surat, Gujarat

Citibank — Credit card's Recovery Agent harassment

I had 2 (two) no. of credit cards of Citi Bank, namely [protected] and
[protected].
Due to charging of renewal fees and subsequent blocking of card inspite of making payment,
I needed to close and desired to settle both of the Card Account in the Year Sept. 2004.

But they reluctant to seetle the issue.Their various Recovery Agent calls me and using all abusive Languages to me and my family.A complain had lodged already to CoreNIC, , Govt of India No.3749

Yesterday & Today they called from [protected], and uses all abusive languages and threatens me vigirousely.

Kindly intervene.

ayaz hussain

from Bengaluru, Karnataka

Citibank — Citi bank harrasment

Good Morning!

For the citibank credit card bearing the number [protected] holded by Ayaz Hussain, in the interest to close the account after talking to customer care I made a payment of INR 40,212/- rupees through cheque and 29,400 odd through cash and authenticated to close the card. I was also confirmed the same as I remember and also got the letter from citi bank stating the account has been closed.

After 3 weeks of my card closure, i got my statement again asking me to pay 84.74/- Rs due. If i have not seen this statement , i could have ended up charges of late payment fees. Citi bank is not in good books in my career and also with my colleagues and friends.

I spoke to Mr.Imran about the same and i have got no feedback from him. as per my personal experience with Citi bank, i feel that citi has worst customer care i have ever seen in my life. I carry 5 other cards which i have no issues as such in my entier career.

so hear my I am planning to send you a LEGAL notice for the mental harrasement and also i have sent this issue to the media so that every indian citizen who has citi bank should close their accounts.

The worst service and bank i have seen in my life.