[Resolved] Citibank Credit Card — auto debit taken but still late payment charge | |||
Dear sir, I was dealing with Citibank bank for auto debit and Citibank bank had not given any intimation for same registration with sbi also and For any ecs (auto debit) facility beneficiary will be responsible for mandate registration which I have already submitted to Citibank chennai addressYes if there is signature mismatch or fund insufficient or details mismatch only in this case customer will be responsible ,I m using Citibank credit card net banking also and there is showing registered before one month of due date But still Citibank has charged me Rs.600 for late payment so please take action and help me for charges reversal Credit card no.-[protected] Thanx & Regards Anugrah Singh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
1860
Pending
0
Resolved
670
View all 1860 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information
CITI BANK AUTO CARD — NON RECEIPT OF BILL & LATE PAYMENT CHARGES
Dear Sir/Madam,This is to inform you that in the month of june I didn't received any bill and as soon as your representative visited me I paid a sum of Rs. 750/= towards the minimum payment, and despite this a late payment charge has been charged in the next bill and also the minimum payment I have done has not been reduced in the bill. This delay has been solely due to non- receipt of the bill and any penalty charged on account of that is wrong. Therefore, it's ardently requested to waive the same in the next bill.You can see my record and you will find that almost I have paid in time.Such kind of inordinate behave I never expect..., and if you are not going to waive it, please send someone your representative to close my credit card account.
Best Regards,
RAJKUMAR VIRENDRA PATHAK