[Resolved]  Citibank Credit Card — wrongly charged

I have been charged for the amount i never used.

i had citibank silver credit card I have been charged for the amount i never used.

Dear Account Manager,

My name is Vishal Mourya. I am CITI bank credit card customer.
I was offered Health Insurance from your side during January 2008 saying it’s free and i would not be charged any amount for this insurance. Despite my asking for any hidden charges i was told this is free. But As the statement came i was charged around Rs. 14000.00 for this Health Insurance.
I called to your customer care immediately and complaint for this event and said them to revert back this amount back in my card and told them i am not going to pay this Insurance card amount. They agreed on my argument and assured me to revert the amount.

But in next month i was again charged for this amount with added interest in that. I called again customer care and again registered my complaint. But nothing happened and i kept on getting statement and calls from your credit card department for the amount to be paid with added interest.

With my repeated calls to your customer care i have also given written application to your bill collector to revert back my all amount with interest. I have the copy of written complaint made on 15/11/08 to your branch manager.

Now despite doing complaint many times nothing happened and i am still getting calls from your credit card department to make the payment and my amount is increasing with interest day by day.

Now i am getting mentally harassed by this act of CITI bank credit card department and i want CITI bank to revert all amounts as soon as possible with all interest.

Please make sure my payment get reverted and i don’t get any further calls from your credit card department.


Card Details:

CITI bank Credit card number: [protected]
Customer care complaint number: [protected]

Thanks,
Vishal Mourya
101- A1-A, Mahalaxmivihar, Vishrantwadi,
Pune
Mob: [protected]


.

Hi
I have been wrongly charged for some of transactions which I have not done. I am being charged an amount of Rs.40, 000 including interest for late payment. I am not sure how can this happen. I never lost my credit card nor I gave it to some one. The only justification Citibank is giving is that I was in Canada when this transaction happened and all this merchant outlets are in Canada. I dont know how to prove thatI never did this transactions.

Please help

Regards
Manjesh

I am the satisfied user of Citibank Credit Card.for past 2 years am using the card only for Indian Oil Patrol Pumps. Reason is that my credit limit is only Rs.10000/-., which do not purmit me to buy any good products offered by many mfgrs. I have requested at CC phone lines but of no use. First of all, we never demanded this card. This was issued, when I purchased my Esteem Car 4 years ago.
My only complaint is that the credit limit to be increased to Rs.50000/- min, otherwise there is no point to continue with citicard. I am also using HSBC card which has got the limit for Rs.72000/-.
Hope you will understand my view point. Kindly revert for the said complaint.

Regards !
Abnesh