[Resolved]  Citibank Credit Card — Disturbing calls as reminder

I hold two citibank credit card ([protected] & [protected]) and my usual payment due date is around 16th of every month. I usually drop the cheques everymonth in a manner so that they get cleared on every payment due date. But surprisingly the reminder calling system (as the Citibank name so) from various franchisies under Citibank start calling me as soon as the statement is generated i.e. almost 20 days before. That's not an issue though. The real issue is they call everyday unless and until the due date arives and they have the information of payment clearance. It is much more annyoing to note that everytime a new executive from their end start asking the same questions and I am bound to reply the same answer. Just think about the stupidity! Further these disturbs daily works a lot. Think, when I am at my boss's chamber, the bloody call rings up, and so many matters of such annyoances.

I lodged so many complaints through email and over phone times without number, but no solution till date except bluff & assurances.

I need help to guide me properly on how to stop such irresponsible disturbing calls.
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Aug 14, 2020
Complaint marked as Resolved 
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I too face the same problems including the fact that repeated complaints to CitiBank Customer Care only increases the frequency of such calls. It seems that Customer Care is ahnd-in-glove with these Collection Agents who adopt any unfair, illegal and unlawful tactics to frighten the customer into paying the amount demanded by them.

RBI too is tooth-less and are totally incapable of taking any action against such powerful Bank lobby although these Banks are operating in India and literally bleeding and cheating the Indian public and stashing away this illegal money in other countries (in this case USA).

Govt. of India as well as their various agencies like RBI. Finance Ministry and others are mere silent spectators and maybe in the payroll of such Foreign Banks. Nothing else explains the damn care attitude of these foreign Banks. They know very well that nobody in India can do anything to them
I have exactly the same problem. Citibank irritates me twice everyday with payment reminders. I also have two citibank cards and I pay by net banking. Till date i have always cleared their dues. I have never been a defaulter. I keep saying everyday that I know my due date and there is no need to remind me anymore but still they keep calling me twice everyday. My due day is 12th of every month and statement is generated around 20th of previous month. They start calling me from around 25th of the previous month. This is really very irritating as they even call my landline residence number when they cant reach my mobile. Inspite of several emails, calls and complains it has not stopped. I advice everyone to stay away from Citibank and recommend against using their service.

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