[Resolved] Citibank Credit Card — Citibank's 'Customer Harassment' Department | |
Citibank shoud rename it's collection department to 'Customer Harassment Department'. My Citibank card account statement is e-mailed to me by the 23th of every month. The due date falls somewhere in the 2nd or 3rd week of the next month. The call center guys start harassing me from the 25th of the month in which the statement is generated. So I get just 2 days to pay the amount??? It seems that it's their 'reminder call'. But THREE TIMES IN A DAY till the time I pay the minimum amount? I have complained to the officials in Chennai a number of times. The calls stop for the next month or two, but the again these calls start! I have been receiving calls from[protected], 66725900, at least THREE times in a day!!! I think Citibank feels that all the customers are patients suffering from Alzheimer's Dementia. Customers like me should get together and approach the Consumer Grievance Court for mental harassment. - Dhaivat Chhaya Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
i want to go the court and they just dont stop calling i have been going through this for 5 months now and every month they have a new story and these guys are abbusive.
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