[Resolved] Citibank Credit Card — Even after paying up the amount still getting statement to pay

[Resolved] Citibank Credit Card — Even after paying up the amount still getting statement to pay

R R. Chandra Mohan from Mumbai, Maharashtra

Hi, I had taken a loan amounting to Rs 40,000/- and Rs 15000/- 2 yrs back and i had allready sent out the cheq amounting to the same 2 yrs back and stating clearly that the cheq is against the loan number so and so. Insted of closing the loan they have put this amount to excess payment and have been deducting the emi from this amount. now i get a statment stating that i need to pay the 2000 rs which is the emi for the loan which is taken. When i called up they told that i had to pay up 19000Rs. which is outstanding. Please let me know how should i go about this. Regards, Mohan Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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harmeet singh

from Chennai, Tamil Nadu

Citibank Credit Card — card blocked since june 07

sir

i am having citi bank credit card [protected] in the name of
harmeet mahendru.

i just want to clarify that why my card has been blocked since a year
i have already discussed the matter with customer care executive but
of no use.

and one thing more i was asked to pay the amount and i paid the same
on the same day when asked for but why my card is showing a Late fee
charges of Rs 700 in this statement and also in the previous
statements also. and also there is a over limit limit charge of Rs
1206, and same in the previous satement also.

please look into the matter and revert bank and also make my card
operative so that i cann operate the card.

thanking you.

Harmeet
[protected]