[Resolved] Citibank Credit Card (Indianoil) — Card charged after its expiry date | |
Sir, I have been a Citibank credit card holder and have never defauled on the payments. This year my card expired on June/2009. An additional card was also issued to my wife with same expiry date. I had cleared all the credits before its expiry. Then I got the bill from period 27/6/09 to 26/07/09 in the month of Aug., 09. Where I found to my surprise that my and the additional card in name of my wife have been used on the dates 2/7/09 and 1/7/09, for Rs 50, 444 respectively. A transanction of 97. Rs in foreign currency was also done on additional card of my wife on 6/07/09. I worte to the bank about this misuse and requested to block the card. They did block it immediatly. Their reference to this complaint was "Citibank=[protected]" They also charged in the above statement a sum of 750 and 350 as renewal of both the cards, which I never received (later they informed that "the cards were not received at my end and they were returned to us and we destroyed them" It is interesting to nate that I got all the bills on time throughout my long relation with the bank). I had informed them that I do not to renew the cards also. now I am getting the statements with more and more interest added to the original balance which I never utilised. Kindly tell me the remedy what to do Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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