[Resolved]  Citibank — CitiBank Site never works properly

Address:

Hyderabad, Andhra Pradesh

The CitiBank Site never works properly. Never opens properly.
OR just hangs in between transaction.
Their policy is to discourage "the coming of their customers to the bank physically", to do any transactions.
They boast that they have made banking very easy/simple & happy experience to their customers by keeping it at the finger-tips of their customers.
But this is the case always.

What is the use of providing such use-less site which never gets connected or hanged in between. we have to refresh 100-times before it gets connected. even after getting connected nobody knows when & where it will hang.

If they can't provide quality services to their customers, Let them remove their site altogether.
It's not "Happy experience" it's totally an "Embarassing experience" doing transactions on this site.

Will the authorities look into this matter atleast now?