Citibank Home Loan — CITIBANK SYSTEM IS A FAKE

I have also faced a similar problem with citibank.
I have been paying them the increased EMI since November 2008.
I have also submitted the required forms.
However these new details were not updated in the loan account records until April 2009.
Instead of repeated follow up though phones and emails I did not get any satisfactory reason why it took them 6 long months to update their records although they have been processing the post dated cheques with increased amount during this period.
However, when I started sending them emails they updated the account records and apologised for the delay although I still don't know the reason for the delay.

My experience ith them is making calls to customer care doesn't help because citi customer care officials never give any satisfactory reply.
They take complaints seriously only when any mail is sent to [protected]@citicorp.com.
They can't ignore complaints sent to them through emails because in case they don't respond you have written proof which you can use in case you want to take the matter to ombudsmen.

Citibank — Housing loan

Hello Sir,

I had submitted for a housing loan request with Citibank for buying a flat in OMR. The loan request was sanctioned and the bank had released an initial amount of 2.6 lacs as per the release schedule. The release schedule is such that an amount of around 2.6 to 3 lacs was to be released in every schedule. The schedule period being 3 months.

The bank had released 2.6 lacs to the builder as per the first schedule. But the subsequent schedule amounts were never released. For the first schedule period which is of 3 months duration the EMI was Rs. 2400 per month which the bank is paid through ECS.
However as per the release schedule the subsequent amount (i.e. another 2.6 lacs) got accumulated and the bank increased the EMI to Rs.4800 which is sum of interest for first 2.6 lacs and the principal of the same.
For the third release as per schedule another 2.6 lacs got added and the EMI is now around Rs.9600 per month (which is sum of interest for first 2.6 lacs and the principal)

I had to cancel the apartment booking due to some reasons and I had informed the bank about this. I had also asked them to reduce the EMI amount so that it remains constant. But the bank is not doing it. They have been increasing the EMI steadily by 2400 every 3 months and now I pay around 9600 every month which is not bearable. I have made repeated requests but the bank is not relenting and in a couple of months the EMI will increase to around Rs.11000 as per the schedule.
Even the builder had given a latter stating that the amount will be refunded in the month of November.

Please help on how to handle this?

Citi Bank Home saver housing loan.

I Have availed this loan, They told me that it well help me clear the loan earlier, If you deposit some money in the current account, and you are eligible to earn an interest on that money, That interest will be adjusted towards the principal, so that you can re-pay the loan, instead of reducing the the principal, they will add the amount to the principal.

They will issue a statement principal paid, interest paid, and bank balance, these figures never matches.

if any one is taken the home save loan, please contact me. my email is [protected]@hotmail.com, we can file a case together with consumer forum, ,