[Resolved]  Citibank India — 1 lakh minimum balance for savings bank in Citibank

Address:Bangalore, Karnataka

Sub: Regarding the Minimum balance in case of savings account.

Citibank has recently changed the minimum balance requirement for savings bank account as 1,00,000. Is there any guideline for the banks in changing to such huge muminum balances (including the foreign banks)

Is this chainge, with the approval of from the RBI. (huge minimum balance of 1,00,000)

Can this be minumum balance justifiable to any banks (including the foreign banks) operating in india with indian customer.

My openion is that
- If the max limit for this is not laid down, the bank can go to any extent of changing this to any limit (may be 5 lakhs tomorrow)
- Alternatively If such huge max limit is fixed by the banks, a rule/guideline should be laid that such banks who charge more than maximu prescribed limit should also ensure that the customer is getting rate of interest @ Fixed deposit rates for that minimum banlance maitained beign fair to the customers.
- This should be taken up with the RBI to provide some guidelines to all indian and foreign banks to make the maximum limit appropriate to the indian customers.

Thanks in advance for taking appropriate actions in this regard and respond to my complaint.

Thanks and Regards,
Amarnath
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Amarnath,

I totally agree with you and thank for sharing your view even i am holding account with Citi bank and now i am planning to close this account and open account with some other bank.

and do you know there is any guideline/rule issue by RBI on this so that we can take our concern to correct authority on this issue and help other person who are also affected

Regards
Deepak BM
Hi All,


The same grievance from my part as well. This seems highly unreasonable and something should be done immediately to deter such outrageous actions. Can somebody provide some insight in to this issue? If not, I would close my citi bank account once and for all. Why the hell on earth should you entrust them with your hard earned money and then pay the price, at their discretion. This sounds just ridiculous!

Thanks
Varun Mohan
hi Amarnath, Deepak,

Thanks for posting this issue. This sudden conversion of account to new citibank account will lead many costumers to close their accounts or convert it to Basic savings bank account (that required no minimum balance).

Regards,
Vivek
i am also in the same boat, my account is 12 years old. First they changed minimum balance to 25, 000 and now to 1 lakh. So i would be going ahead and closing the same. i feel cheated by Citibank as this is just a way to drive customers away.
I too affected by this rude behaviour of this foreign bank. I had sent request for closing the account, but still it is NOT closed. I had sent all the required things (request letter, broken ATM card, remaining check leaves)
I have approach the Banking Ombudsman, I shall provide u the complaint no. as soon as possible.
I give them less than 0 Stars ...Same has happned to my account after being and account holder for over 8 years, These guys are such losers.. I have already registered to close my account and will never recommend anyone to Citibank ever again.. They have forgotten that an Average Indian Salary is not 1 Lac a month..
Its a shock ..i have savings account Credit card account and Number of FDS with Citibank...Minimum balance of Lakh is ridiculous and method of Citi to tell customers go away...its a bad decision...now i cant trust Citi anymore will wait for few months for FDS to mature and immediatly close Account even Credit card account...
This is unacceptable and clearly a fraud in my opinion. You can not change any account restrictions without proper authorization from the user.
I have also written to the banking ombudsman 2 weeks ago but haven't heard from them yet.
I am planning to move to the consumer court if they put any charges on my account and I would recommend the same to all others.
Let us explore the option of online petition and dragging Citi bank to the consumer courts, they will learn only then.
I am also facing the same issue. I am unable to even close the account as there is a taxbsaver fd of 10000 linked to the account. Any suggestions?
Same complaint from my side, worst move by citibank, they don't know the customer relationship.
Citi bank should understand its customer . This is not justified. Converting to Basic citi bank account
how common man can maintain 1 lack rupee average for month.it's better not tot recomend this bank any more

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