[Resolved]  Citibank Indianoil Credit Card — MISCOMMITMENT

I HAD RECIEVED A CALL FROM THIER COLLECTIONS DEPT ON 12 DEC 08 FOR A SCHEME IN WHICH CERTAIN AMOUNT WOULD BE REVERSED OFF AND I WOULD HAVE TO PAY THE REMINDER AS AS MINIMUM AMOUNT DUE.(FORTUNATELY I HAVE THE RECORDING ).THEY COLLECTED THE AMOUNT OF 7900K APROX PROMISING THE REST TO BE WAIVED OFF.SINCE THEN I HAVE BEEN TALKING TO THEM, WRITING MAILS, BUT NO USE NO BODY SEEMS TO BE INTERESTED AND UNNECCSARY CHARGES ARE BEING PUT ON MY CARD NOW.I AM TOTALL AT MY WITS END CAN ANY BODY PLEASE HELP ME.
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Aug 14, 2020
Complaint marked as Resolved 
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I was holder of credit card No.[protected] which was valid from 08/07 to 07/10. Previously also this card got expired and was automatically updated. I failed to understand why the said card was not renewed when I was given life time free card. The new card may please be issued at the earliest. My Mobile No. is [protected].
iam one of holder of citibankcrdit card. initially they issued me reliance citicc. but without my consent they changed to indianoil citibank credit cardiwas isuuing cheques on old credit card they were accepting accordingly they were sending me the the monthly stements.everything was well and good .but suddenly my credit card was blocked with out any reason.and sent me the monthly statement showing latepayment charge. when i contacted the executive of the bank and in detail and clearly apprised them they also got the point and promissedme million times that the amount willbe adjusted and reversed statement wiil be dispatched.every time a new employee attends the call and i have to from the scratch level whatever the blady stuff they ask ihave to give answers patiently.their head office is located at chennai either they knows hindi, telugu or correct english they speek all nonsense things keeping aside the main problem.just i decided not to pay unless they rectify the mistake they made secondly no fault of mine iam being taxed with latepayment charges+st+int.all citibank employees are good for nothing. simply they are taking salaries. we canot compare even with govt. employeess. there are no word other than worst, too poor, too bad. non responsive, lets see what rbi ambudsum will take action
cent percent if more also i do agree with all the compliants. all private bank credit card issuers are good for nothing . they just take care of theit hefty salaries and go for all what not to do things. they dont get time to listen to customers grivances. all employees they recruit are just tenth standard with english speaking knowledge.how can one expect to analyse the problems of the custmers.
finance minister must think because millliond of credit card holders are facing miserablble problems.intrest rate is also to high yearly, practcally, actuall the intrest rate is 102%.in between even though they receive cheqes in time they tear off the cheqes anf leves maximum late payment charge apar from other charges.
FINANCE MINISTER ANG RBI GOVERNOR WHAT U PEOPLE ARE DOING ARE U PEOPLE ARE FOR THE PEOPLE OR FOR THE PEOPLE WHO ARE SUCKING BLOOD OF COMMON PEOPLE .IAM HAPPY TO KNOW THAT AT LEAST ONE CONSUMER FORUM IS THEIR .

BUT SIR, CONSUMER FORUM MUST TAKE THESE GREVANCES TO THE NOTICE OF THE FM/GOVERNOR RBI, AN MEMBERS OF PARLIMENT SPECIALLY TO THE NOTICE OF OPPOSITION LEADERS. LETS HOPE AT LEAST THEY RAISE THE ISSUE OF THESE POOR CONSUMERS WHO ARE ALREADY HALF DIED DUE EXPLOITATION FROM EVERY CORN

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