[Resolved]  Citibank IOC Silver Credit Card — harassment by citibank

Dear Sir,

Sub: Savings Account No [protected]

Credit Card Application status no: [protected]

I hold a Suvidha Account with Citibank the account number is stated above. While at the time of opening the account I was promised a free Credit card from Citibank IOC without any documentation process. Then after that I received a letter stating that as I don't have a PAN number, I am required to submit Form 60 alongwith the address proof for enabling them to release the credit card. Today the 21st May 2008, I sent the signed Form 60 along with the Electricity bill showing my residential address to Mr. Ajay Shah of Citibank (Credit Cards Department) by fax no 28358080 Ext 2222 but even despite that they have now asked me to submit a copy of my photo id which was not mentioned in the letter sent to me by Citibank Customer Care. I now request you to kindly look into the matter on an urgent basis.

Thanking you

Yours sincerely

parikshit A. Gwalani

Mobile No: [protected]