[Resolved]  Citibank — Dishonesty regarding inclusion of my name in defaulters list in spite of paying full amount

Address:Jaipur, Rajasthan

Dear Sir/Madam,

It as been a very long Association for me with Citibank since 1994.
During the past 16 years I have never missed any payment or EMI
and have a proven track record.I always feel pride of my association with Citibank.

But due to recession I was unable to pay your EMI and you have put myself in the Defaulter's list.
When I enquired about the how my name will be removed from the Defaulter's list,their representative told me the amount which if I will pay will make all the things normal and my name will be removed from the defaulter's list.
After paying that amount there was no change in the situation as my name continue to be in the
defaulter's list.
The recession has left me with huge debts and Citibank can know the impact of recession as it was
one of the greatest sufferers of it.
Because of inclusion of my name in their defaulter's list , my loan application of LAP was rejected three times with three different banks and reason was same everytime as indicated above.
I want to pay the debts of the banks including theirs also ,which now i have a great difficulty to clear.
Now with Association with Citibank, I feel ashamed which I earlier felt to be pride.
I will not suggest anyone to take Citibank Card as it will create a havoc in their lives.
The treatment of theirs will not be forgetable for me and will try to spread the message of your treatment with me.

Regards,
Yatendra Raj Mehta
CitiBank Card No :[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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