[Resolved] Citibank Na — Fees for making Cash Deposit in my own Savings account

[Resolved] Citibank Na — Fees for making Cash Deposit in my own Savings account

R Rajiv Agarwal

I hold a Suvidha Saving account with Citibank (A/C No [protected]). I am not able to make cash deposits in my own account in the home branch of the account or any other branch of Citibank because the bank levies a charge of Rs 100 + service tax even if it the customer walking into the bank to make a cash deposit. I have tried writing to the RBI Ombudsman but the website there isn't functioning too well. Please look into this as this is the most absurd charge in banking history that I have come across Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Amith Kumar

from Srikakulam, Andhra Pradesh

Citibank Na — Daylight Robbery

Hi,

Citibank Has charged me Rs 200.00 on 10th August 09 without even informing me that they would be taking the money out as a renewal charge.

Secondly, they have also dishonoured my cheque because there was insufficient funds due to them withdrawing Rs 200 & then they have also charged me Rs 250.00 for the returned cheque.

When i called up the customer service lady today @ 1:25 Pm, i was put on hold for 15 minutes & then hung up..

Can anyone help me in terms of how to take this up legally as the bank doesnt seem to care about people...

Hoping for a quick help from you guys. My e-mail ID is: amith.[protected]@gmail.com