[Resolved]  Citibank NRI — CHEQUE NOT BEING CREDITED

ON 20th of June I wrote a Westpac Bank cheque in my Name to be credited in my Citibank NRI account but by mistake wrote down one number short in the nri account number on top of the cheque. Usually, the cheque gets credited in about 10 days in my NRI account however, I called citi after about 15 days to check the status and was told by a citi employee that I wrote down wrong account number and that I need to contact westpac and advise them to send an amended telex copy or alternatively I can ask the bank to recall the cheque. when I contacted westpac they told me it is against westpac's policy to send an amemded telex copy and to recall the amount it would cost me $35 and on top of that it was taking around a month and half for that process to complete. After spending hours talking to both citi and westpac I was forced into asking westpac to charge me the fee and go ahead with recalling the funds and mean while I personally contacted citibank nri employee in Hyderabad. She assured me that I will receive the funds back in westpac within two days. I was so delighted that I found someone who is really doing something and I called westpac and asked them not to go ahead with the recall since it was taking too long and that will save me $35.00 also. However, to my surprise I still haven't received my money back in my bank account. I emailed citinri only to get the same rubber stamp reply that I only have two options that to ask westpac to recall the funds or send an amended telex copy. I was very much disgusted by the level of disconcern shown by citibank. but I had no option but to call westpac again and ask them to recall the funds again. But this time the westpac rep advised me that it has been more than a month since the amount had been withdran and that they can't recall the funds anymore and all they can do now is to trace where the funds are and that will cost me $35.00 again. By this time I already know where the funds are they are not with in my nri account but with citi so the trace results are not really going to help me. I am really stuck and don't know what to do and where to go. Can someone please help me in advising the right.

Thanks,