[Resolved]  Citibank — Harassment by recovery agent

Address:

Hooghly, West Bengal

Dear Sir ,

My parents are being regularly harassed over telephone by city bank collection agents for a loan taken by somebody ,where our residence phone nos are used . Now we do not have any control if some body uses our number in his loan application as his contact number .

The bank agents uses very rude and dirty languages including murder threats . My parents are both above 60 and cardiac patients and they are very scared by this . I once tried to politely explain the mater to he caller , a dirty mouthed lady , who only replied with more dirty language and threatened to murder me also . All calls are made from a number[protected].

Can you please let me know what cations can be taken to stop this nuisance .

Thanks

A Mukherjee
[protected]@rediffmail.com