[Resolved]  Citibank Shelters — VERY WORST SERVICE & ILL TREATING THE CUSTOMERS

I have applied for Home loans in Citi bank shelters, chennai on August 2nd with all the details. They carry out all the verifications and concluded that the loan is approved and requested me to go for agreement with seller and also requested me to pay the equity of 15 %. I made agreement with seller, paid 15 % equity and bank also made agreement for loan disbursement and also taken processing amount of Rs.7000 also. Then they informed me to keep registration on Sep 15th. From the day till today they are not coming for registration and not properly responding. They also insulting the customer. I think their service is very very poor. If they given information earlier that they will not give loan, i may find other bank. But now they are cheating and delaying. I will not recommend anyone in lifetime for their service. Very worst part is their team and relaionship manager, who doesn't know to treat their customers.
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Aug 14, 2020
Complaint marked as Resolved 
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