[Resolved]  Citibank Suvidha A / C — Irregular debit of Service Charges plus Service Tax etc. (A/c No.[protected])

I am holding a Citibank Suvidha (savings bank) account (A/c.No.[protected])since Sept.2001. I know that I have to maintain a minimum balance of Rs.5000/ in my account. But to my surprise, an amount of Rs.250/ plus service tax etc. has been debited in my account on 27th Sept.08, eventhough I have maintained above Rs.5000/ in the whole month of Sept.08.

On many previous occassions also, service charge of Rs.250+Service Tax has been levied indiscriminately (for example on 29th August 08) without informing or giving a chance
and without considering since how long the customer is operating the account. This is very bad in these days of competitive banking activity by Domestic and International Banking Organisations. If such unreasonable debiting continues, I will think of closing my account and have better banking opportunities with other International Banks/Indian reputed private banks. I hope the above Service charges would be REVERSED forthwith, to continue further transactions.
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Aug 14, 2020
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