[Resolved]  Citibank Suvidha Account — ATM cash withdrawal

Address:

Mainpuri, Uttar Pradesh

I tried to withdraw amount of 2000 from mainpuri central bank ATM center from my citibank debit card on 17 October 2009 .
at the last moment due to power failure cash got stuck. so couln`t find cash and receipt . after that i communicated with citibank customer care services and they told me , as per my record , your transaction is valid.
plz help me out in this matter and please also suggest me how should i process further in this matter (i.e. either i should go with RBI or with consumer court.