Cleartrip.com — money deducted thru net banking , but ticket not issued on net.

On 07.09.09 ,I was booking ticket on-line using cleartrip.com site for flight from kolkata to hyderabad for 16th oct,09.payment was released from my a/c thru netbanking for rs 2405.00 vide SBI ref. no. IG10713107 to cleartrip.com transaction account , but ticket did not release.I tried to contact thru telephone but no response. Neither mone has been sent back to my a/c till 7-25 pm of 09.09.09.Please help me to get back the money.My mobile no is 0-[protected]
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Actually none of the online travel agents can be held accountable for such problems in cancellation or extra money being charged.

The safest thing is to book directly on the airline sites by using sites such as ixigo.com that search across all airline sites and redirect you on airline websites to complete the booking. That way you will only deal directly with airlines and not get harassed for cancellation charges or service fees.

Sudheer
Consumer Advocate

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