Cleartrip.com — no refund

Address:Lucknow, Uttar Pradesh

i had booked a flight from lucknow to bengaluru on for the journey date 16/Jan/2011-GoAir G8-352 and G8-201.The flight was cancelled by the airlines gue to fog.I still have not received the full refund from cleartrip considering its more than a month(today is 28/February/2011).
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Dear Ambika,

This is in reference to your Trip ID [protected] wherein the flight was cancelled by the Airline.

Please be advised that we do not get any intimation from Go Air of its cancellation and hence we always request thru our booking policy to let us know about the same as soon as you come to know in order to expedite the refund.

We have cancelled the booking on our website and sent for processing. Refund will be processed within next 7 working days post verification from the Airline.

If you need any other help, do write back to us on [protected]@cleartrip.com and we would be glad to assist you.

Regards,

Cleartrip Customer Care

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