[Resolved]  Cleartrip.com — Reimbursement of flight costs / Hotel expenses

Address:

Maharashtra

Mr.Nitin Dhage / Tel :[protected] / email : [protected]@gmail.com
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I had booked flights for myself and my family through Cleartrip ( Trip ID – [protected] )
Reservation Code - ZPM3K2
Airline PNR - X29AO2
E Ticket nos –[protected] / 2 / 3 / 4 ( 4 tickets )
My flight was booked from Rome / Cairo / Mumbai for 4th June on MS 794 / departing Rome at 1830.
When I reached the airport, I found that flight MS 794 departing from Rome does not exist at all.
I had called up Cleartrip support from Rome on 4th afternoon from Rome, however I could not get any assistance from Cleartrip office.
I was told that Egypt Air office is closed.
My Schengen visa was expiring on 5th June, so I had to buy another ticket for departing Rome on 5th June.
As a result of issuing wrong ticket or if correct ticket had been issued then as a result of not informing me of relevant flight being withdrawn, I had to incur substantial expenses of buying another ticket and staying in Rome for additional night.
I have been sending emails to cleartrip.com however have not received proper response yet.
I have also forwarded copies of all bills for expenses incurred ( Airfare & Hotel ) for reimbursement